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Business Profile

Technical Staffing

SGS Consulting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Technical Staffing.

Complaints

Customer Complaints Summary

  • 17 total complaints in the last 3 years.
  • 6 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/09/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I've asked so many times to be removed from their database, as I never gave them my information, but rather they took it from another website. they call me multiples times a day for the last month.I have told them I do not consent to further contact and they are not obliging

    Business Response

    Date: 08/18/2023

    Hello,
    We would like to sincerely apologize for the inconvenience you have experienced with our company, SGS Consulting.
    We understand the frustration caused by the multiple contacts you have received despite your explicit requests to cease contact.
    We genuinely want to make amends for the inconvenience caused and find a satisfactory resolution for you and update our database.

    For any query, Please reach out to us directly at *****************************

    Once again, we apologize for any distress this situation has caused, and we appreciate your understanding and cooperation as we work to resolve this matter promptly.

    Sincerely,
    SGS Consulting

  • Initial Complaint

    Date:05/16/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This consulting company has been harassing me calling me over the last 3 days about 6-7 times, emailed me 5-6 times, and texted me 3-4 times. I block their number and they call from a different number. I told them to stop calling me via both text and email. I just want them to stop harassing me.

    Business Response

    Date: 07/30/2023

    We sincerely apologize for any inconvenience you have experienced because of our recent communication attempts. At SGS Consulting, we prioritize providing exceptional service and maintaining the utmost respect for our clients' preferences.

    We have thoroughly reviewed our records and identified the issue you raised regarding the frequency and persistence of our contact attempts. Rest assured, we take this matter seriously and have taken immediate steps to rectify the situation.

    Our team has updated our internal communication protocols to ensure that you will no longer receive any further calls, emails, or text messages from our company. Your contact information has been added to our internal Do Not Contact list, which will prevent any future outreach.

    Please accept our sincere apologies for any distress or inconvenience caused by our previous interactions. We value your feedback and take it as an opportunity to improve our practices and ensure a better experience for all our clients.


    Thank you for bringing this matter to our attention, and we appreciate your understanding and patience.

    Sincerely,
    SGS Consulting

  • Initial Complaint

    Date:03/03/2023

    Type:Sales and Advertising Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has taken my rsum from a Job App when I was applying to Registered Nurse jobs last year and has been sending it out to others. I am an RN and I get multiple harassing phone calls per day about fake RN jobs that they are offering. I removed my resume from *********** in July 2022 however, this company is relentless. Nurses should not be getting scammed. They should not have access to resumes in which the applicant has not applied. This should be illegal to take healthcare workers resumes and harass them about fake jobs. I want this to stop.

    Business Response

    Date: 03/14/2023

    ****,

    We have not submitted your profile in any of the job boards or Apps. I am not sure who is reaching out to you. I checked with my team they haven't submitted your profile to any clients.

     

    ***********************

    Customer Answer

    Date: 03/15/2023


    Complaint: 19535006

    I am rejecting this response because:

    They did not accept responsibility for their actions and denied making repeated phone calls that I have proof they made. All phone calls have now stopped, however, nobody should have to make a BBB claim to make harassing phone calls stop.

    Regards,

    *************************

  • Initial Complaint

    Date:12/11/2022

    Type:Sales and Advertising Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company has sent out my resume to other companies and as a result, these other companies and this one keeps sending me excessive calls, texts, and emails daily. I have repeatedly told them and the other companies to remove me from their database. I never consented to them passing on my resume to these companies and I am highly upset. I know for a fact that they sent my resume to these companies because I have NEVER applied to any of them and I started getting all these excessive calls, texts, and emails after speaking with someone in SGS consulting. Also, I did not like my experience with this company. The person that contacted me wanted me to send my RN license to them and also ignored me when I told them that I am a new graduate. They kept sending me positions that I am unqualified for as a new graduate. This is harassment and it needs to be addressed. I sent an email out to them and have gotten no response.

    Business Response

    Date: 12/12/2022

    Hi *******,

    We spoke to our recruiting team and explained to them about your concerns. They would like to apologize and assured that they will not be reaching to you anymore.

    We have taken a strict action against the recruiter who was involved and will make sure this doesn't repeat again. Sorry for the inconvenience.

     

    ***********************

    Customer Answer

    Date: 12/15/2022

    Complaint: 18558591


    I am rejecting this response because:

    I am still getting multiple unwanted calls, emails, and text messages from the other companies that my resume was sent off to because of your company.

    Regards,

    *****************************

    Business Response

    Date: 12/20/2022

    *******, 

    We don't circulate your resumes to other companies. Can you pass me the company names you are getting calls/emails from.

     

    ***********************

     

    Customer Answer

    Date: 01/06/2023


    Complaint: 18558591

    I am rejecting this response because: 
    I see that *************************** has stated that they do not circulate resumes but I have had more ********** based companies with staff who keep calling me and I find it interesting how they all just so happened to sound like they are from ***** including the staff from SGS Consulting. Most of these numbers have ********** area codes. ************** asked for the companies that have been contacting me. And here is the list: Midas Consulting, Mindlance, eTeam ***** *******, Talent4Health, Softpath, Capleoglobal, *************, ****************, and *****************.





    Regards,

    *****************************

SGS Consulting LLC is NOT a BBB Accredited Business.

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