Commercial Cleaning Services
Pure Productive ServicesAbout
About This Business
Pure Productive Services offers commercial and residential cleaning services.
Products and Services
Business Details
- Local BBB:
- BBB Serving New Jersey
- BBB File Opened:
- 1/4/2011
- Business Started:
- 8/11/2010
- Business Incorporated:
- 8/11/2010
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Alfonso E Montalvo, President/COO
Additional Contact Information
- Customer Contacts
- Mr. Alfonso E Montalvo, President/COO
- Fax numbers
- Primary Fax: (855) 558-7873
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Refund and Exchange Policy
- Customer Satisfaction Guarantee
Pure Productive Services stands behind all of its work and the work of its employees. The company offers a 100% customer satisfaction guarantee. If you are not completely satisfied with any aspect of the job, contact us at [email protected] or +1-855-558-7873 and we will address your concerns. If we cannot fully satisfy the concerns, we will refund you for that portion of the job.
Bookings and Cancellations
For existing clients, bookings are accommodated as best as possible and payment is due after services rendered. For new clients, a credit card number must be on file to hold an initial booking. The card will be billed immediately upon completion of services or the client may elect to pay cash in advance of the service.
Pure Productive Services requires a minimum of 48-hour cancellation notice in advance of any booking, weekends and holidays included, with no cancellation fee. Cancellations with less than 48-hour notice are subject to a service fee of 50% of the cost of the scheduled service. If our crew arrives at the site and does not have access, they will leave the site and the full-service fee will be charged to the client.
For customers with a service agreement, two-week notice is required to cancel the agreement. Continual or repeated cancellations of specific contractual cleaning services with less than 48-hour notice may lead to cancellation of the entire contract.
Gift Cards
Unused gift cards may be returned to Pure Productive Services for a full refund within 120 days. Afterward they may be returned for 50% credit.
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