We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

General Contractor

Luis Windows Home Improvement

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Reviews

Customer Review Ratings

2

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Michelle T

    Date: 10/07/2023

    **** Window installed windows properly. This is why I will give him a 2. As for all other aspects of the transaction were sub par. **** said he would do my windows that week after giving him a 50% deposit. Four weeks later the windows were completed. After waiting and calling, and empty promises for 3 weeks, we called on a Friday at 5:30 from a crowded place and told me he would be here at 7:45am on a Saturday. We were expected to get 2 inches of rain that day. After refusing to let me install my windows in the rain. They were done the following week.We also contacted him to do new modeling around 7 windows. I have never seen such a crappy modeling job. They over chalked every crack. They caulked nail wholes instead of doing wood putty. He promised he would paint the modeling and then told us his guys were not experienced painters. He considered the primed modeling finish. And my husband had to paint the modeling.This guys did not clean up well. I had so vacuum baseboard. And I found a nail in my two year olds bedroom from the job.

Luis Windows Home Improvement is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.