About

Local BBB:

BBB Serving New Jersey

BBB File Opened:

9/25/2020

Business Started:

3/5/2020

Business Incorporated:

3/5/2020

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Ms. Lynn Goot, CEO

Additional Information

Refund and Exchange Policy

(E) Refund Provisions; Publishing Services.

If ServiceProvider terminates this Agreement without Cause at any timeprior to fulfilling the publishing Services, Service Providerwill Refund 100% of the Fees, less incurred expenses. IfClient terminates this Agreement, or if Service Providerterminates this Agreement for Cause at any time, or withoutCause after Service Provider has fulfilled the publishingServices, refunds will be issued as follows:(i) For publishing Services prior to submission of Client’smanuscript: (a) 0-30 calendar days after the purchase: 100%of the Fee, less $150 or 10% of the Fee whichever is greater;(b) 31-60 calendar days after the purchase: 50% of the Fee,less $150 or 10% of the Fee whichever is greater; or (c) ifmore than 60 calendar days after the purchase: no refund.(ii) After submission of Client’s manuscript but prior to finalapproval, if the refund is not due to failure to comply withService Provider’s Content Guidelines after submission butbefore design work begins; 50% of the Fee.(iii) After design work begins but prior to final approval; 25%of the Fee.(iv) After Client have given final approval; no refund.(v) If at any time, Service Provider terminates this Agreementbecause Client’s manuscript and/or the Client Content do notcomply with the Content Guidelines, in Service Provider’ssole discretion, Service Provider will refund 100% of the Fee,less a content evaluation processing fee of $300.

(F) Refund Provisions; Non-Publishing Services.

If Clientterminates this Agreement, or if Service Provider terminatesthis Agreement for Cause at any time, or without Cause afterService Provider has fulfilled Services other than publishingServices, refunds will be issued as follows:(i) For Services (not included as part of a publishingPackage) and prior the beginning of fulfillment suchService(s): (a) 0-30 calendar days after the purchase: 100% ofthe Fee, less $150 or 10% of the Fee whichever is greater; (b)31-60 calendar days after the purchase: 50% of the Fee, less$150 or 10% of the Fee whichever is greater; or (c) if morethan 60 calendar days after the purchase of Services: norefund.

Business Categories

Book Publishers