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          Wyndham Hotels and Resorts has 1 locations, listed below.

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            Business ProfileWyndham Hotels and Resorts

            Hotels

            Additional business information

            Advertising Review:

            On March 24, 2022, BBB contacted the business regarding its website stating the following, "Members Always Get the Lowest Price."

            According to the BBB Code of Advertising, Lowest prices, underselling claims

            Despite an advertiser's best efforts to ascertain competitive prices, the rapidity with which prices fluctuate and the difficulty of determining prices of all sellers at all times preclude an absolute knowledge of the truth of unqualified underselling/lowest price claims.

            • Advertisers must have proper substantiation for all clams prior to dissemination.
            • Unqualified underselling claims must be avoided.
            •  

            Claiming "lowest prices" means that a business constantly monitors the prices of all their competitors and they adjust all of their prices regularly to ensure their prices are always lower.

            Unfortunately, the business failed to respond to BBB's request to substantiate, modify or remove the statement.

            See all additional business information

            Contact Information

            22 Sylvan Way

            Parsippany, NJ 07054-3801

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            61 complaints closed in last 3 years

            31 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            22 Sylvan Way, Parsippany, NJ 07054-3801
            BBB File Opened:
            7/13/2009
            Years in Business:
            18
            Business Started:
            1/11/2006
            Business Incorporated:
            1/11/2006
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Wyndham Hotel Group
            Additional Contact Information

            Phone Numbers

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Shop smart when booking a hotel room

            Customer Complaints

            61 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/22/2024

            Complaint Type:
            Order Issues
            Status:
            Answered
            THE WORST HOTEL IN ******* March 25th, i, ********************* ***** II, the implied surety and beneficiary to **************************, checked in as a WYNDHAM DIAMONDS REWARDS MEMBER at TRAVELODGE BY WYNDHAM located at ************************ in *******, ******* under the title as Veteran apart of the **** program.For context in 2022 I visited this hotel through the same program and had very little issues and a great stay. The core front desk team and managers that worked here then also work here now. I'd like to make it clear this is not the fault of employees but of the owners and general manager for not upholding the terms and conditions of their website or being professional and enforcing professionalism down their chain of command. $4085.68 was paid by **** for ************************** and i, the beneficiary signed and considered responsible for any damages or loss that happened for the room during my stay per the terms and conditions of the hotel and when I checked in I requested my Diamond Member account to be connected to my stay and was assured it be done just as it was in 2022. Approximately May 10th I check my rewards account to see that no points had been added during my entire stay. At this point I bring it to the attention of *******, ***, ***, and *****. The response was unanimously I needed to talk to with the *************. ******* gave me the email to contact her faster. I emailed her and never got an initial email back. I checked in daily on a status update and was eventually informed by a night shift worker that ***** was working on it. ***** informed me that due to new ownership and because I am in the **** program that they wouldn't honor my stay for reward points. I asked for that in writing and emailed **** to receive it as well. They have not only not resolved the problem but outright refuse to. My stay ends May 25th and I was informed by my case worker that they called her to let her know they wouldn't extend my stay with no reason as to why. Rewards #*********E
            Read More
            Read 60 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            RL

            12/30/2021

            I attended a Wyndham timeshare meeting. The two sales agents advised I needed to give my social security number to receive a price quote. They then stole my information and fraudulently opened at least 2 credit cards under my name and social security number.
            Read 1 More Customer Review

            Local BBB

            BBB Serving New Jersey

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            BBB Reports On

            BBB reports on known marketplace practices.

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