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Find a Location

Zoetis has 1 locations, listed below.

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    • Zoetis

      10 Sylvan Way Parsippany, NJ 07054-3825

    Business ProfileforZoetis

    Animal Health Products

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10 Sylvan Way, Parsippany, NJ 07054-3825
    BBB File Opened:
    11/18/2013

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased flea protection through my vet's office and supposedly receive points for doing so. An invoice was submitted, and the Zoetis website showed I had points, but for the life of me, I can't figure out how to get the card with the money on it to use toward other vet bills. The website, says I have over 200 points, and right next to it, says I have 0 points. I tried to send an email through the website, but got a message that my ADDRESS WAS INCORRECT. Are you kidding me? I know my own address. I believe the whole thing is a scam, and will let my vet's office know.
    Read More

    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sherry D

    1 star

    01/19/2024

    The medication is alright my dogs don't have symptoms, but their rewards program ****. Every time I submit a receipt it gets denied. They don't want people to save money. I've submitted the same receipt two times and it got denied, just tried a third time. They denied another one prior to that. It's ridiculous. If you don't want people to save money then don't offer a rewards program.

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