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Business Profile

Solar Energy Contractors

The Solar Program

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/18/2025

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Requested a call for a proposal. The company calls 5x per day from different numbers by different *********** asking the same questions. I requested for several weeks to be removed from their call list and they will not do it. They continue to call my number interrupting my business day over and over.

  • Initial Complaint

    Date:06/27/2025

    Type:Customer Service Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been harassed by a business trying to contact me about solar panels. This relentless harassment has gone on for years. I get a call every single day, sometimes as frequently as six times a day! I have updated my name and number to be added to the national Do Not Call List. Despite my efforts, the calls still come in daily. When I ask to be put on their do not call list they hang up, when I ask who they work for, they hang up, when I plead for them to please stop calling me because I am not interested in solar, they hang up. I have blocked the numbers and they always contact me on a different number. I believe the company is called “The Solar Program” and once the caller has said they were based in Allentown. The most recent number that has been calling me is ###-###-####. I hope that someone from the Better Business Bureau can help me, or at least point me in the right direction to stop these unsolicited calls. I wish I had more information on the company, but this is all that I have. I have phone records as proof as well if they are needed.

The Solar Program is NOT a BBB Accredited Business.

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