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Find a Location

National Retail Solutions has 1 locations, listed below.

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    Business ProfileforNational Retail Solutions

    Credit Card Merchant Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    B2B Point of Sale Services

    Products & Services

    B2B Point of Sales Services

    Business Details

    Location of This Business
    520 Broad St, Newark, NJ 07102-3121
    BBB File Opened:
    6/12/2020
    Years in Business:
    8
    Business Started:
    6/1/2016
    Business Incorporated:
    12/1/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • NRS
    • NRS Plus
    • NRS, NRS Plus
    Related Businesses
    Business Management
    • Elie Y Katz, CEO
    Contact Information

    Principal

    • Elie Y Katz, CEO

    Customer Contact

    • Elie Y Katz, CEO
    Additional Contact Information

    Fax Numbers

    • (973) 438-1843
      Primary Fax

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    We purchased smoke shop on 12/18/2023 and we had to do transfer for the *** system from old owner to our name and we spoke with the NRS company to do the transfer with agent her name is ********************* and she charged us fees $646.50 and we surprised this morning on 1/3/2024 that the system is not working because its expired!! We called them for two hours they transfer us from here to there and nothing is happening and my business is froze we cant take customers. Very unprofessional and unacceptable way to treat us like this and I am trying to call this agent again she doesnt want to answer and they keep telling me she is busy and the other team on meeting and they give you a call and they are never.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jay K

    1 star

    10/26/2023

    I would give ZERO rating . Bunch of scam artists. They are just trying to to make money of you. They will say one thing before you sign the contract and then change everything up after you sign the contract. So get everything in writing. If you buy a business with existing NRS pos system make sure you get new POS system from them. Not pay $600 so called transfer fee and you still have s***** old system. For CEO your company just wants money.

    National Retail Solutions Response

    01/15/2024

    Dear **************, We are sorry that you had a bad experience with NRS, NRS is based on our policy and according to the contract, for any questions, you can download your POS contract at any time. All the customers have the option to transfer the old POS from the owner or get a new POS with our current month's promotions with NRS Pay included. If you have any questions or if I can help you with anything further, you can reach us at our ************************** at ***************.

    Local BBB

    BBB Serving New Jersey

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