ComplaintsforUmongous, LLC.
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Complaint Details
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Initial Complaint
07/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I've been working on site for sometime. There was a recent account breach, and I have not been able to finish my work assignments. Would there be a way to resolve these issues.Initial Complaint
04/28/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
I want to say that I did survey five times and it would give me error when I submit it and it didn't give me the full amount of it so total I lost $8 on itBusiness response
05/18/2022
Response:
User is a survey respondent and she did not earn the total amount of $8 due to poorly, unacceptable typed-in (responses to open ended questions) answers). She first wrote to us on 4/28 and was answered accordingly: Hi there, Thanks for writing and giving us a chance to address your concerns. What happened was that you accessed a survey that was pushed out to all members via the dashboard. As you were completing the survey, it closed because all the requested responses had been received. Our market research surveys are first come, first served. For each time this happens, we award 10 cents. You can check by clicking on the Green ****** Sign and then See Full Earnings History. However, if we invite you to a survey via email or text, then we will compensate you when you are kicked out of a survey. As a one-time courtesy, we added 50 cents to your account. Please stay safe and well, and thanks for being a member. PV Support Team RESOLUTION: As a courtesy, we have awarded her the desired $8. We have also educated her above and again stating our facts and rules of our site. Please resolve this manner in a positive way for our company which has zero complaints after 10 years of existence. Thank you, ***********************, Board Member, Umongous **** site: PaidViewPoint.com
Sent on: 5/18/2022 10:30:28 AM
Sent by: 73.193.174.148
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.