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Business Profile

Amusement Parks

The Funplex

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Amusement Parks.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/16/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I interview for a position at this job and after being told that I could come in for training I was then in formed the morning of that they made a mistake and I wasnt hired. This was after I had filled out a packet of info and my background was cleared. There is an employee there the director of operations that doesnt like me he used to bully me at school. It was obvious that he didnt want me working there in case I ever told anyone how I knew him.

    Business Response

    Date: 02/24/2025

    To my knowledge, there are no applicants that we have hired that we have turned around and taken away an offer from.  The only time this has happened is if they do not meet the age requirement for certain positions.  With no real name or or phone number on this complaint, this complaint does not seem to be legitimate.  We have an applicant tracking system and this email is not in our records.  Everything is done online & tracked so with no further information, there is nothing that can be done on our end.  

    Thank you

  • Initial Complaint

    Date:07/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a pass in June it came with 3 ***** passes and an adult was always allowed on the grounds to walk around. I just came back a month later and now they dont do ***** passes they charged another kid I brought $45.00 and said I had to pay the same just to sit in their while they did rides. When they talked me into buying a pass none of these rules applied . Its a disgrace they give u a wrist band so they know whos doing rides to charge someone $45.00 to walk around is a disgrace .

The Funplex is NOT a BBB Accredited Business.

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