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Find a Location

BMW of Morristown has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BMW of Morristown

      111 Ridgedale Ave Morristown, NJ 07960-4267

    • BMW of Morristown

      400 Us Highway 22 Bridgewater, NJ 08807-2463

    Business ProfileforBMW of Morristown

    New Car Dealers
    Multi Location Business

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    ASSURANCE OF VOLUNTARY COMPLIANCE

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    Newark, May 20, 2022 - Open Road Auto Group, which operates 15 locations around New Jersey, agreed to a $300,000 settlement to resolve Division of Consumer Affairs investigation into allegations that included failing to disclose prior accident history, using deceptive advertising and failing to honor vehicle warranties. The company voluntarily cooperated with the investigation and have agreed to enter into this  Assurance of Voluntary Compliance without having admitted any fact or violations of law.

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers sales and services of automobiles- Pre-owed sales.

    Business Details

    This is a multi-location business.

    Find a Location

    BMW of Morristown has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BMW of Morristown

        111 Ridgedale Ave Morristown, NJ 07960-4267

      • BMW of Morristown

        400 Us Highway 22 Bridgewater, NJ 08807-2463

      Location of This Business
      111 Ridgedale Ave, Morristown, NJ 07960-4267
      BBB File Opened:
      8/23/2005
      Years in Business:
      52
      Business Started:
      4/24/1972
      Business Started Locally:
      6/28/1982
      Business Incorporated:
      4/24/1972
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Ryan Automotive, LLC
      Business Management
      • Mr. W. Rodman Ryan, President
      Contact Information

      Principal

      • Mr. W. Rodman Ryan, President

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      13 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/03/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      I purchased a vehicle from the dealership on 11/27/23. The vehicle was only delivered with one key. Also my temporary registration has expired and my plates have not been delivered. Unfortunately my salesperson has done all that he can and he is not getting any assistance from his sales manager. Multiple emails to the sales manager and general manager have gone ignored.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tariq Z

      1 star

      04/02/2024

      I WENT TO THIS HORRIBLE PLACE TO ORDER MY NEW 2025 *** X6 M60I I ASKED TO PUT 30k AND I TOLD THEM I WILL BE PAYING OFF THE *** THE NEXT 4-6 MONTH BECAUSE I WANNA SHIP MY *** TO MY COUNTRY (AFTER ITS PAID OFF ) .THEY CALLED ME A THEIF AND THEY ASSUMED THAT I AM GOING TO STEAL THIS *** AND NOT PAY IT OFF.NO SHIPPING COMPANY ALLOWS TO SHIP ANY *** WITHOUT THE ***** AND PAPERWORK !! AND OBVIOUSLY THE ***** IS WITH *** FINANCE UNTIL ITS PAID OFF !!I NEVER FELT THIS WAY IN MY WHOLE LIFE AND I HAVE NO IDEA WHAT IS THE PROBLEM OF PAYING MY *** OFF WITH MY OWN MONEY AND TAKE MY ***** AND SHIP MY ***!! ****** WAS THE SALES PERSON AND HE WAS GOING BACK AND FORTH BETWEEN ME AND THE MANAGER AND MANAGER DID NOT EVEN COME OUT TO TALK TO ME !BY THE WAY THEY ARE REFUSING TO GIVE ME THE MANAGER NAME SO I CAN MENTION IT HERE !!! PLEASE DO YOURSELF A FAVOUR AND GET THE RESPECT YOU DESERVE AT A DEFERENT DEALERSHIP !!

      BMW of Morristown Response

      04/03/2024

      Our apologies if this wasn't explained correctly. However, it is illegal and against our franchise agreement with *** of ******* to knowingly sell a vehicle that will be exported out of *******. Sncerely,*****************************

      Local BBB

      BBB Serving New Jersey

      BBB Reports On

      BBB reports on known marketplace practices.

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