Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

General Merchandise

MG Direct LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Merchandise.

About

About This Business

This company offers wholesale and retail of general merch

Products and Services

Bedclothes Bamboo Sheets
Bamboo Pillows

Business Details

BBB File Opened:
10/4/2007
Business Started:
2/1/2011
Business Started Locally:
2/1/2011
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Mr. Mark DeRuyter, Manager of Operations
Mr. Philip Mobilio, CEO

Additional Contact Information

Principal Contacts
Mr. Mark DeRuyter, Manager of Operations
Mr. Philip Mobilio, CEO
Customer Contacts
Mr. Mark DeRuyter, Manager of Operations
Fax numbers
Other Fax: (973) 773-5115
Additional Phone Numbers
Other Phone: (866) 650-1963
Additional Email Addresses
Primary: Email this Business
Sales: Email this Business

Additional Information

Refund and Exchange Policy

Return Policy

Accepts the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase (Daily Deals Excluded). Fulfillment mistakes that made resulting in the shipment of incorrect product to you will also be accepted for return 30 days
from the date of purchase. Shipping Charges are Non-Refundable.

Undeliverable Packages or Unclaimed Packages returned to business will be assessed a return shipping fee equal to the original shipping amount in addition to the original shipping charges to cover the fees assessed to MG Direct, LLC by USPS, UPS or FedEx for returning the package to us. If the customer requests the package to be re-shipped to them the original shipping charges must again be paid.

There is a 20% restocking fee on all returns.

In order to process any returns, customers are asked to send back the product (at your own cost) along with the following items:

Packing Slip - If Applicable
Salespersons Name - If Applicable
Name
Address
Phone Number

Send
All Returns To:

Returns
MG Direct, LLC.
25 Monroe Street
Lodi, NJ 07644

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.