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Find a Location

Lawrenceville Fuel has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLawrenceville Fuel

    Fuel Oil

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    16 Gordon Ave, Lawrenceville, NJ 08648-1033
    BBB File Opened:
    12/14/1988
    Years in Business:
    65
    Business Started:
    1/1/1959
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 13VH00927200 for this business, issued by NJ Division of Consumer Affairs

    These agencies may include:

    NJ Division of Consumer Affairs

    124 Halsey Street, 7th Floor, PO Box 45027

    Newark NJ 07102

    (973) 504-6200

    https://newjersey.mylicense.com/verification/

    BBB records show a license number of 36BI00353300 for this business, issued by State Board of Examiners of Master Plumbers

    These agencies may include:

    State Board of Examiners of Master Plumbers

    PO Box 45008

    Newark NJ 07101

    (973) 504-6420

    http://www.nj.gov/lps/ca/nonmedical/plumbers.htm

    BBB records show a license number of 19HC00409100 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

    These agencies may include:

    State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

    PO Box 47031

    Newark NJ 07101

    (973) 504-6250

    http://www.njconsumeraffairs.gov/hvacr

    Business Management
    • Mr. Gary Hallfish, President
    Contact Information

    Principal

    • Mr. Gary Hallfish, President

    Customer Contact

    • Mr. Gary Hallfish, President
    Additional Contact Information

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    In July, we have asked Lawrenceville Fuel, the same company who installed our mini split air conditioning system come to assist with diagnosing a problem. They've sent a technician (their most experienced tech) to assess the situation. That said technician spent a lot of time diagnosing the problem, when we've mentioned to him, about 3 times, and phoned the company while the technician was working on our unit, that we only need coolant installed. The company refused to listen, and ended up ruining our ********** converter mini split system entirely. We have spent countless hours with Lawrenceville Fuel to rectify the situation. The company sent out an outside contractor to re-assess and found that parts were missing. We have tried time and time again to reach this company and are being told a tech will call us, or that we have to call another person. It's nothing but a runaround, and I need this to be corrected. My first steps are filing with the BBB, next, most likely a police report, and lastly a law suit. All we want is the parts back, and for it to be fixed. It's been 90+ degree days and we have no air since. It's been over 40 days, without a solution. They broke our unit and have abandon the job. Help! I can furnish phone records of how many times that either my wife or I have tried to call, and spoke with someone, then without any follow-up or resolution.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Umer M

    1 star

    03/24/2024

    NEVER TRUST THIS COMPANY. The owner (or manager--I'm not really sure) **** is very rude, unprofessional, and a bit unhinged.I hired him to install gas piping for a natural gas generator. First red flag: he incorrectly advises me that no permit will be needed for this job. How can you modify gas piping without pulling a permit? Second red flag: he does not provide any written estimate or contract. Third red flag: His website, letters and emails, vehicles, etc. do not show any license numbers, as required by ******** law. Because I was a naive new homeowner, I missed picking up on these red flags. Via email, I showed him pictures and clear descriptions of the natural gas hose and connector that came with the generator. Via phone communication with his staff, I confirmed that they would be able to provide the fittings to connect this hose to my gas line. When the service technician **** came to do the job, I showed him the hose and connector that I had and he once again confirmed that they could do the job and provide the necessary fittings to connect to my gas line. **** does the job half way and then finds out that he can't get the right fittings. He demands full payment for the incomplete job. I told him that I would pay when the job is complete. After purchasing fittings myself on Amazon, I tried to work with **** to complete the job but he ghosted me--no response at all. FOUR MONTHS LATER, a few days before Christmas, Lawrenceville Fuel sends me an invoice for the work done. I informed them that they abandoned the job and left it incomplete, so I will not be paying. A couple weeks after that, **** trespasses onto my property unannounced, in plain clothes, and in an unmarked vehicle. My wife sees someone messing with our gas line and is terrified. We call the police and file a report.

    Lawrenceville Fuel Response

    04/15/2024

    If **** had cooperated by ordering the quick connect fitting I requested, the job could have been completed. He was given a price of $665, plus the cost of the permits. He failed to have the parts on site. The piece was for one connection, Mian had my tech put in two. My tech had to drive to two supply houses to try to get fittings but was unable. This was a quoted job based on allotted time. **** believes since one of our secretaries told him that we usually provide parts, that he could disregard providing the parts for his installation. Also, I did not advise him that a permit was not needed- we hadnt yet seen the job. Based on his description, only a few fittings were needed plus the quick connect. Mian failed to get the necessary parts from the source of the generator. We wanted parts from the same manufacturers to reduce the chance of a leak. Afterall, we are dealing with a highly combustible fuel. Before beginning the job, I spoke with the plumbing inspector in ***********************************, to confirm a portable generator with rubber hose connector was even legal since it could be placed anywhere. I did not trespass on Mians property. I was asked to pick up our material and wanted to see what was entailed in retrieving it. He had an opportunity to remove and return our parts when he hired another contractor to complete the work. Without payment, I consider our material stolen. I think someone should start a consumer bureau to protect businesses from consumers who decide that their naivety entitles them to tarnish a good companys reputation to get out of paying their bill.

    Local BBB

    BBB Serving New Jersey

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