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Find a Location

Meyer & Depew Co., Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Meyer & Depew Co., Inc.

      309 Lafayette Ave Kenilworth, NJ 07033-1016

      BBB Accredited Business
    • Meyer & Depew Co., Inc.

      PO Box 257 Kenilworth, NJ 07033-0257

      BBB Accredited Business

    Business ProfileforMeyer & Depew Co., Inc.

    Heating and Air Conditioning
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/25/2011

    Years in Business: 71

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers heating, air conditioning service and installation as well as whole-house automatic stand-by generators for residential and commercial clients throughout Central and Northern New Jersey.

    Products & Services

    Gas-fired furnaces and boilers, Central air conditioning systems, Indoor air quality accessories, Whole-house automatic stand-by generators

    Business Details

    This is a multi-location business.

    Find a Location

    Meyer & Depew Co., Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Meyer & Depew Co., Inc.

        309 Lafayette Ave Kenilworth, NJ 07033-1016

        BBB Accredited Business
      • Meyer & Depew Co., Inc.

        PO Box 257 Kenilworth, NJ 07033-0257

        BBB Accredited Business
      Location of This Business
      309 Lafayette Ave, Kenilworth, NJ 07033-1016
      BBB File Opened:
      2/19/2003
      Years in Business:
      71
      Business Started:
      3/3/1953
      Business Incorporated:
      3/3/1953
      Accredited Since:
      10/25/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 13VH01053500 for this business, issued by NJ Division of Consumer Affairs

      These agencies may include:

      NJ Division of Consumer Affairs

      124 Halsey Street, 7th Floor, PO Box 45027

      Newark NJ 07102

      (973) 504-6200

      https://newjersey.mylicense.com/verification/

      BBB records show a license number of 19HC00048500 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

      These agencies may include:

      State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

      PO Box 47031

      Newark NJ 07101

      (973) 504-6250

      http://www.njconsumeraffairs.gov/hvacr

      • Robert C. Ring - New Jersey Master HVAC/R Contractor's License No. 485

        New Jersey Home Improvement Contractor Registration No. 10535

      Type of Entity:
      Corporation
      Business Management
      • Mr. Robert C. Ring, President
      Contact Information

      Principal

      • Mr. Robert C. Ring, President

      Customer Contact

      • Mr. Robert C. Ring, President
      Additional Contact Information

      Fax Numbers

      • (908) 272-0761
        Primary Fax

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/01/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      Meyer & Depew installed a new **** system for my condo unit 4/1/2021. They returned 4/9/2021 to complete one last part of the install, after which final payment was made (totaling $9,600). As a part of the **** purchase/install, Meyer & Depew were suppose to obtain the necessary permits required for the work. They did not. Over the past six months I have called them numerous times to check on the status of the permit. The last time I spoke with someone was 8/23/21, at which point I was told they were dropping off the final paperwork with my town and it would take ***** days to hear back. After 20 business days (9/20/21) I called and no one answered. I called a few other times that week and finally left a voicemail. No one has returned my voicemail as of 10/1/21. I emailed their generic customer service address 9/24/21 and have not received a reply from that either. I have exhausted all communication methods to no avail. Six months after the fact I still don't have the required permit.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Helene M

      1 star

      03/12/2024

      Been using Meyer & Depew for many years , up until 2-3 years ago all old employees out and new in, that goes for sales as well as service technicians Old sales and technicians was great , not no more I have maintenance contract on my mini-split system that blows out cold and hot air This past winter, mini split stopped working Called them to come out They said I had a small leak in the Freon and it wasnt covered They charged $665 to repair the leak because they said i only had coverage on the air not the heat This is ONE system that blows out both cold and hot air I said fine fix it and they did They said they would be back out in 5 weeks to check to see where leak was coming from They called and said cost would be $695 whether they find the leak or not never heard of such nonsense I understand there is a service call to come to your home , but $700????I never called them back and I will not Service contract I have with them is for 3 items, my mini split , central a/c and my new furnace I got 2 years ago from them All this was $800 with tax I asked for seniors citizen discount , they said no because I have the maintenance agreement which I paid for I still cant wrap my head around, the cost to come out to check the leak whether they find it or not would be $695 Doesnt make any sense whatsoever Keep away from Meyer & Depew

      Local BBB

      BBB Serving New Jersey

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