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Business Profile

Data Processing Services

Verisk Analytics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Processing Services.

Complaints

Customer Complaints Summary

  • 9 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/08/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of the transaction: OCTOBER 03, 2024 NOVEMBER 03, 2024 DECEMBER 03, 2024 The amount of money you paid the business: $325.35 X 3 = $976.05 What the business committed to provide you: FRAUDULENT CHARGE WAS NOTICED AFTER FIRST TRANSACTION AND CONTACTED CUSTOMER SUPPORT TO REPORT CHARGES AND TO CANCEL ALL FUTURE AND CURRENT CHARGES. CUSTOMER SUPPORT REPRESENTATIVE AGREED. NOTES OF THIS CONVERSATION ARE RECORDED WITHIN VERISK AS THEY VERIFIED COMMUNICATION WHEN LATER CALLING BACK IN DECEMBER WHEN FRAUDULENT CHARGES WERE STILL REOCCURRING. REPRESENTATIVE THEN EMAILED ME STATING THAT HER MANAGER SAID IT WAS MY “WRONG DOMAIN” AKA MY FAULT BUT THEY SAID THEY HAVE NOTES WHERE I CONTACTED MONTHS PRIOR TO CANCEL ALL UNAUTHORIZED CHARGES ASAP. What the nature of the dispute is: FRAUDULENT CHARGE WAS NOTICED AFTER FIRST TRANSACTION AND CONTACTED CUSTOMER SUPPORT TO REPORT CHARGES AND TO CANCEL ALL FUTURE AND CURRENT CHARGES. CUSTOMER SUPPORT REPRESENTATIVE AGREED. NOTES OF THIS CONVERSATION ARE RECORDED WITHIN VERISK AS THEY VERIFIED COMMUNICATION WHEN LATER CALLING BACK IN DECEMBER WHEN FRAUDULENT CHARGES WERE STILL REOCCURRING. REPRESENTATIVE THEN EMAILED ME STATING THAT HER MANAGER SAID IT WAS MY “WRONG DOMAIN” AKA MY FAULT BUT THEY SAID THEY HAVE NOTES WHERE I CONTACTED MONTHS PRIOR TO CANCEL ALL UNAUTHORIZED CHARGES ASAP. Whether or not the business has tried to resolve the problem: BUSINESS HAD 3 OPPORTUNITIES TO SOLVE THE PROBLEM WITH 2 DOCUMENTED PHONE CALLS AND EMAILS.

  • Initial Complaint

    Date:05/03/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This reporting agency put on my consumer report that I was driving under the influence of alcohol/drugs. This can be very misleading to creditors and insurers when looking at my profile as I am an Ohio marijuana medical card holder.

  • Initial Complaint

    Date:04/23/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Verisk Analytics is not allowing an opt-out option on selling personal information in violation of the Colorado Privacy Act of July 1, 2023. My first phone call to the company, I was transferred to a different company to opt out, that person stated they are no longer accepting any calls transferred from Verisk Analytics. My second call to the company I was told I had to contact the ********* companies. ( Verisk collects personal information on residential homeowners ********* claims and sells to the ********* companies). I was denied a quote from Foremost, ******* ******** ********* Company, Quote ID ********** on April 9th.

  • Initial Complaint

    Date:07/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The are not practicing the law correctly.I called and asked for the data they are furnishing and they never sent me a report or no response

  • Initial Complaint

    Date:08/04/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm told by ***********, ********************* USAA Insurance and *************** that my file and wife's file is defective with incorrect data. ***** Nexis wiped the account clean after it determined in their investigation my files had wrong data in them. I'm now told that Verisk Analytics " FCBG5GT" is incorrect. We are 100% disabled Veterans and applying for VA housing and these defective reports are keeping us from having a home. I'm told there is data in these files going back to the 1980's in places I have never lived or served in the military. Please delete our files as time is of the essence. My name is ********************************* and *****************************. If you need further information please call me at ************.

Verisk Analytics is NOT a BBB Accredited Business.

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