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Find a Location

Lester Pools, Inc. has 1 locations, listed below.

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    Business ProfileforLester Pools, Inc.

    Pool Service
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/27/2010

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers servicing of swimming pools.

    Business Details

    Location of This Business
    79 Whitesville Rd, Jackson, NJ 08527-5117
    BBB File Opened:
    3/31/2010
    Years in Business:
    16
    Business Started:
    7/30/2007
    Business Started Locally:
    7/30/2007
    Business Incorporated:
    7/30/2007
    Accredited Since:
    4/27/2010
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 13VH04524300 for this business, issued by NJ Division of Consumer Affairs

    These agencies may include:

    NJ Division of Consumer Affairs

    124 Halsey Street, 7th Floor, PO Box 45027

    Newark NJ 07102

    (973) 504-6200

    https://newjersey.mylicense.com/verification/

    Type of Entity:
    Corporation
    Business Management
    • Ms. Elizabeth Gronowska, President
    Contact Information

    Principal

    • Ms. Elizabeth Gronowska, President

    Customer Contact

    • Ms. Elizabeth Gronowska, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/04/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had hired this company to come open my pool. They never gave me a time just said late afternoon. They finally show up and one gentleman starts walking around my pool and steps on my cover and rips it. Doesnt say anything until I point it out. We get into an argument when I tell him he needs to buy me a new cover or fix it. He says Im he didnt do it and leave with the other guys with him. I called the company and they said their guys didnt do it and refused any solution. I would like to have my cover fixed if not replaced.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bart K.

    1 star

    05/30/2021

    Avoid at all cost. *** 2020- liner replaced and concrete deck redone around pool. Half of my yard was destroyed in the process ( broke existing pavers, splattered concrete on rockbeds grass and pavers, broke landscape lights, etc). The crew worked on my backyard for about 3 weeks and used my backyard as a bathroom while my wife and kids were home. May 2021 - I opened the pool and the liner was floating. They would not fix it despite a 1 year warranty. Hired another company to fix the liner. Once I got in the pool, I felt dozens of rocks protruding from under the liner and two fist-size craters in the deep end. Didnt even bother calling the company regarding these issues as they are useless. The owner is unreasonable, has no customer service and is very rude. I was able to recoup $500 when the concrete deck was laid as I showed the owner a video I recorded of the workers reusing the reinforcement wire from my old concrete patio they demolished and tried to reuse. This experience has been nothing but a headache. The 1 year warranty they offer means nothing as they do not honor it. Bottom line, hire a profession pool company and not one that works out of their home.

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