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Find a Location

Suntuity Electric LLC has 1 locations, listed below.

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    Business ProfileforSuntuity Electric LLC

    Solar Energy Equipment

    At-a-glance

    Customer Reviews

    2.71/5stars

    Average of 38 Customer Reviews

    Customer Complaints

    122 complaints closed in last 3 years

    35 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2137 Route 35, Holmdel, NJ 07733-1083
    BBB File Opened:
    1/23/2017
    Years in Business:
    17
    Business Started:
    6/7/2006
    Business Incorporated:
    8/3/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 34EB01572800 for this business, issued by Board of Examiners of Electrical Contractors

    These agencies may include:

    Board of Examiners of Electrical Contractors

    PO Box 45006

    Newark NJ 07101

    (973) 504-6410

    https://www.njconsumeraffairs.gov/elec/Pages/default.aspx

    BBB records show a license number of 34EI01572800 for this business, issued by Board of Examiners of Electrical Contractors

    These agencies may include:

    Board of Examiners of Electrical Contractors

    PO Box 45006

    Newark NJ 07101

    (973) 504-6410

    https://www.njconsumeraffairs.gov/elec/Pages/default.aspx

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Erica Gasior, Program Coordinator
    • Mr. Shadaan Javan, CEO
    • Ms. Kristin Thatcher, Director of Operations
    • Mr. Thomas Rodola, Vice President of Sales
    Contact Information

    Principal

    • Mr. Shadaan Javan, CEO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    122 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2024

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Our system has not been reporting for some time. Not do to bad weather. Called several times they do not call back We are paying a high electric bill plus payment They don't not service what they sell. Put panels on roof do not work Been almost 2 years. We have lost money and I still have to pay a very large loan to bank.

    Customer Reviews

    38 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chazz G

    1 star

    01/04/2024

    I signed up for solar and a roof deal on 8/1/2022 for a total loan amount of $99,000 for a 16kw solar system size ($30,000 for a roof repair is included) Suntuity installed the solar on 12/15/2022. Ive been making payments for solar on the $99,000 loan since 2/15/2023 and not only did Suntuity NOT send over the $30,000 for my roof that they included in my loan. Suntuity Solar has never even PTO (permission to operate) my solar system. So for the last 11 months and counting Ive been making double payments of $298/month for my solar system loan and an additional $250/month for my normal electric bill. Ive contacted Suntuity Solar on several occasions to pay me my money for my roof and they claim to go get the money from my sales rep. *********** I have saved text messages which stamps date/time of the promised services from the sales rep including money for the roof stating these promises. Ive confirmed with my loan company (Goodleap) and sent over these conversations to both companies ********************************** Solar) and they do absolutely nothing. Suntuity Solar has been fully paid for the deal. This company is a complete scam. Not only do I have a $99,000 loan effecting my credit score for the next 25 years, I also must make these double payments (solar ******************************** bill). Unfortunately they wont ever turn on your solar system AND they will keep your roof money if they claim they will include a roof on your deal. Please stay away from these scammers!

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