Business ProfileforSmile Spa of North Jersey

**** ******** ******* *******, ********** of ******** Affairs, **************************** and New Jersey *********** of *********** am writing to file a formal complaint against *************************************** and The Smile Spa of New Jersey regarding unethical billing practices and failure to provide requested documentation.. Despite repeated requests, ************************ and her practice have not provided detailed invoices, or submitted claims to my insurance provider, Healthplex, for services totaling nearly $15,000 that I had to pay out of pocket.. I first encountered issues with ************************ when seeking treatment for a new bridge for my top teeth. Initially quoted approximately $10,000 out of pocket, I have since paid close to $15,000 without receiving detailed billing information or explanations. Despite being assured that my insurance does cover certain expenses, ************************ and her practice have failed to submit any claims to Healthplex. Healthplex stated very clearly that she is running a scam. Furthermore, I was unexpectedly charged $2,000 by my ******************************************* partner without receiving any bills or invoices, charged me for Invisalign treatment that I did not request nor authorize. Additionally, I was informed that I am unable to schedule further appointments until I pay an additional $1,500 out of pocket, despite not receiving any documentation or explanation for these charges.The manager at Healthplex confirmed that there is no reason for ************************ not to submit claims to my insurance other than potential unethical practices. I am deeply concerned about the unethical billing practices and lack of transparency exhibited by ************************ and her practice. Despite my attempts to address these issues directly with ************************, she has failed to acknowledge or rectify the situation.