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Business Profile

Delivery Service

YF Logistics LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • Eileen B

    Date: 02/05/2024

    I ordered a cooktop online from Appliances Connection and was told delivery would be in **** days. However, I was given less than 24 hours notice of delivery for early the next morning. I couldn't be home for that time frame, so I called YF and they offered me later in the week. I was told I would be notified the night before with a time slot. When I didn't hear from them, I called and was told it was a "dispatch issue" and someone messed up and didn't get me on the schedule. We rescheduled for the following week. This morning, the cooktop was delivered on time, but the two delivery men said they heard something "not right" in the box after unloading it. They opened the box and found the glass cooktop had shattered and the box appeared to have been previously opened. I have no idea why Appliances Connection works with such a horrible delivery company.

  • Kimberly B

    Date: 08/01/2023

    We ordered a refrigerator through Appliances Connection who uses ** for the delivery, set up & haul away. The delivery was scheduled for Friday 7/28 to go to a rental property. One of the tenants took the day off to receive the refrigerator. On Thursday 7/27 at 11:45 am I receive a phone call from the ** stating they would be delivering the unit in an hour. I informed the person that the delivery was scheduled for the following day and no one would be there to receive it. The person got annoyed and said that they had a bunch of cancelations and needed to deliver it that day. I explained that the tenants all work and that no one is available. He then hung up and the delivery has still not happened 4 days later. Per our tenant who called **, they sent the refrigerator back to the ** warehouse (3 states away). Now when we call Appliances Connection we are told that ** is saying it will be between 8/3 & 8/5 and are unable to give a specific date. I explained to them that our tenants work and one will need to take a day off to receive it and need a more precise timeline. The only thing they can do is email ** and wait. The lack of professionalism is astounding.

  • Nadia P

    Date: 09/22/2022

    This company cannot schedule anything. I have been waiting for two weeks for my dishwasher to be installed. They schedule it on random days when nobody is home and send notes the morning of. They disregard requests to a particular day of service. **************** is non-existent. Supervisor voice mail is not enabled and it is impossible to get anywhere at all.

  • William W

    Date: 09/20/2022

    First concerning your delivery service YF Logistics. As my delivery time was 3:30 PM. Second, when I got out of a meeting at 2:30 I received text message at 1:54 that the delivery would be in 30 minutes. I rushed home and arrived at 3PM. And the delivery was at my garage door on a pallet. I called your office and the person on the phone said she spoke to the driver and .(I got cut off). So I called back and the second person answering the phone (different person) put me on hold until I got cut off. I called back and your folks did something to prevent my call from going through. The delivery was suppose to deliver at 3:30 to 7:30 PM. I was home at 3PM. They were suppose to bring it in my home and unpack it. I managed to get it in my garage and now I have to unpack it to ensure no damage then I have to get help to move it into my house. Not happy. I also notified Appliance Connection about your s***** delivery service and your s***** **************** who answered the phones at your location. And BTW , I did not sign receipt for the delivery.*********************************

YF Logistics LLC is NOT a BBB Accredited Business.

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