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          Find a Location

          North Van Lines has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • North Van Lines

              163 South St Hackensack, NJ 07601-3137

            • North Van Lines

              100 Hollister Rd Teterboro, NJ 07608-1148

            Business ProfileNorth Van Lines

            Moving Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            163 South St

            Hackensack, NJ 07601-3137

            Visit Website
            (973) 928-4176

            Customer Reviews

            1.6/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            24 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            North Van Lines performs long distance household goods relocation services.

            Business Details

            This is a multi-location business.

            Find a Location

            North Van Lines has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • North Van Lines

                163 South St Hackensack, NJ 07601-3137

              • North Van Lines

                100 Hollister Rd Teterboro, NJ 07608-1148

              Headquarters
              163 South St, Hackensack, NJ 07601-3137
              BBB File Opened:
              5/17/2012
              Years in Business:
              13
              Business Started:
              12/22/2010
              Business Incorporated:
              12/22/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 2293196 for this business, issued by US Department of Transportation (DOT)

              These agencies may include:

              US Department of Transportation (DOT)

              1200 New Jersey Ave, SE

              Washington DC 20590

              (202) 366-4000

              http://www.dot.gov

              BBB records show a license number of MC-720910 for this business, issued by Federal Motor Carrier Safety Administration (FMCSA)

              These agencies may include:

              Federal Motor Carrier Safety Administration (FMCSA)

              1200 New Jersey Avenue SE

              Washington DC 20590

              (800) 832-5660

              http://www.fmcsa.dot.gov

              Type of Entity:
              Corporation
              Business Management
              • Ms. Angie Beatrix, Manager
              • Arrie Murray, President
              Contact Information

              Principal

              • Arrie Murray, President

              Customer Contact

              • Ms. Angie Beatrix, Manager
              Additional Contact Information

              Fax Numbers

              • (201) 880-7699
                Primary Fax

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              24 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/25/2022

              Complaint Type:
              Delivery Issues
              Status:
              Unanswered
              The contract was created on June 23, 2021 and my move as schedule from ******************************** on July 6, 2021. The contracted money for this transaction was $1996.26. and the account number *******. I paid $1472 total by pick up in ********. It was stated in the contract, that delivery is guaranteed up to 21 days from estimated delivery date with was 7/12/21. The shipper stated that they handle pick up and delivery, no subcontracting. I contacted the shipper several times but they told me that my items have not shipped. My items were not delivered on time and way past 21 days, on 8/29/21. A box and a jewelry was missing from the delivery and I was advised from the shipper, North Van Lines to put in a claim with CSI. The company's name is on the contract, how when I put in the claim, the company, CSI, contacted me to say that they do not handle claims for the shipper.I have tried unsuccessfully to contact the shipper. I tried to call them, but their number does not work, everyone's e-mail does to work, for example *******************, Manager, I e-mailed their attorney but no response either.
              Read 23 More Complaints

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Terry P

              08/24/2022

              North ******************************* was a mover hired by broker *************** Grp for my ****** to ********* move. Violated contract by not arriving on stated pick up date of 7/6 or in quoted pick up window of 7/6-7/8/22. Inflated original cost quote of move from ******* to over ********* for less than **** cu ft. Most furnishings were sold prior to pick up. All remaining items were professionally packed, wrapped, padded and stored before movers arrived for pick up.Held items hostage for 29 days until I was forced to sign illegible bill of lading with outrageous price change and date changes. It is my understanding that anything over 21 days is considered illegal.Multiple items were damaged with North Side refusing to accept responsibility stating they did not know the original condition of items since someone else packed and wrapped.My worst moving experience ever. What a nightmare.It is beyond my comprehension that this seems to occur frequently and the movers or brokers are never held accountable. I would leave less than a 0 star if it was an option. Please help to remove them from business so this doesn't happen to anyone else.
              Read 14 More Customer Reviews

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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