About

Local BBB:

BBB Serving New Jersey

BBB File Opened:

5/17/2012

Business Started:

12/22/2010

Business Incorporated:

12/22/2010

Type of Entity:

Corporation

Business Management:

Ms. Angie Beatrix, Manager

Arrie Murray, President

Licensing information

Additional Information

Payment methods

• Cash
• Check

TO LOCK & RESERVE: Rate, Truck, & Date of move, 25% of the total cost of the BINDING estimate. Credit card payment processing fees will be waived for booking only.

UPON PICK UP: 65% using any method of payment choice, Cash, personal check, money order or credit card (Processing fee of 5% will apply). (They do not accept American Express)

UPON DELIVERY: Customer is required to pay the final balance in cash or Postal Money Order ONLY prior to unloading. No exceptions 

Refund and Exchange Policy

CANCELLATION POLICY:
Customer payment/deposit/fee is only a portion of the total estimated service charges. Due to scheduling and routing reasons the customer payment/deposit/fee is non- refundable, unless you notify north van lines, inc. In writing no later than 7 - business days before the originally reserved move date by emailing [email protected] of the intent to cancel the order for service, 50% refund of the deposit amount will be refunded. Changes to account can not be done over the phone and must be received in writing. If the first scheduled pickup date is within seven business days of booking, then the customer payment/deposit/fee is non-refundable. You understand that if you cancel the move in less than 7 - business days from the originally reserved pick-up date, because moving coordinator services have been rendered at that point in time, you are only entitled to receive a credit of your deposit for future interstate moving services to be used by the cardholder within a twelve-month period from the date of cancellation with north van lines, inc. This is due to the dispatch process commencing after the first seventy-two hour period from the date of reservation has elapsed. Also, within 7 business days they are unable to reschedule your time slot hence losing the ability to work on said day. If pickup is refused for any reason, the deposit is forfeited. If the move is canceled after movers started working, the customer is responsible for the hours movers have worked at the rate of $165.00 Per hour plus all materials used that can not be returned. Payment must be collected in cash or postal money order only before unloading any items already loaded onto the moving vehicle. *** All transactions will be processed by north van lines, inc., Or by their authorized partner servicing the move. Privacy policy: north van lines, inc. Does not share any personal financial data, it is strictly used for payment to merchants.

Business Categories

Moving Services, Moving Companies, Moving and Storage Companies, Packing Service, Moving Sales