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          Crystal Auto Mall has 1 locations, listed below.

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            Business ProfileCrystal Auto Mall

            New Car Dealers

            Contact Information

            220 Us Highway 22

            Green Brook, NJ 08812-1911

            Visit Website
            (732) 968-1000

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 33

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers sales & service of new & used cars.

            Products & Services

            Automobiles sales and service

            Business Details

            Location of This Business
            220 Us Highway 22, Green Brook, NJ 08812-1911
            BBB File Opened:
            4/5/1993
            Years in Business:
            33
            Business Started:
            2/14/1991
            Business Started Locally:
            1/1/1993
            Business Incorporated:
            11/18/1990
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 9100251 for this business, issued by State Department of Banking & Insurance

            These agencies may include:

            State Department of Banking & Insurance

            20 West State Street, CN-040

            Trenton NJ 08625

            (609) 292-7272

            http://www.state.nj.us/dobi/index.html

            Type of Entity:
            Corporation
            Alternate Business Name
            • Crystal Mazda
            • Crystal Motors, Inc.
            • Crystal Toyota
            Business Management
            • Mr. Michael Rendine, General Manager
            • Ms. Deborah J Albanese, Controller
            • Mr. Robert Nitabach, Owner
            • Mr. Robert Ramirez, General Manager
            • Mr. Bethanne Bonieski, Office Manager
            Contact Information

            Principal

            • Mr. Michael Rendine, General Manager
            • Ms. Deborah J Albanese, Controller
            • Mr. Robert Nitabach, Owner

            Customer Contact

            • Ms. Deborah J Albanese, Controller
            Additional Contact Information

            Fax Numbers

            • (732) 752-1002
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/02/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Hello, I'm having a problem with this dealer because my car has been wrh them for 29 days already. After months telling them that my car has a noise they kept saying that there was nothing wrong with the car. I have recorded the noise and showed them and then they found out that the transmission had to be replaced. Two weeks later they set me a message saying that they found out that my radio was damaged and that they order a new one and I'm still waiting. The radio is supposedly getting here on 6/23/23. But when I brought the car to them the radio wasn't damaged. They damaged. They gave me another car but the car got hit by a stone and now they want me to pay for a windshield replacement. If I do that I have to pay a $500 deductible. Money that I don't have and I shouldn't have to pay because it is not my fault that they damaged my radio and are keeping my car for so long. I want my guaranty to pay for that windshield. I pay for a guaranty plus an extended warranty every month and it is very expensive. I shouldn't have to pay for anything that happens to their car since is not my fault that they are keeping it for so long.
            Read More
            Read 2 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            John D

            12/20/2023

            Brought my truck in for a frame replacement and they broke my intermediate shaft and tried telling me it was like that or possibly normal wear. ***** was babied since day 1 and only had ****** miles on it the mechanic had no clue how to disable a truck. They wanted to charge me **** to replace it, I did it myself for 300. DONT BRING YOUR VEHICLE HERE
            Read 2 More Customer Reviews

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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