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Business Profile

Clothing

Black Hawk Style LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clothing.

Complaints

This profile includes complaints for Black Hawk Style LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Black Hawk Style LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 84 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/03/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Its been almost a year, and they never shipped my 2nd hoodie, they stopped responding to emails. Have no idea if this company is still in business? It seems they did this same scam on many people, and should return peoples money or be held responsible for theft.

    • Initial Complaint

      Date:06/26/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      9/22/22 bought 4 - t- shirts , for $99.50 . only received 2 . their is no phone number or customer support .I have bought no less than 25 shirts from them in the past for family and friends , i would like to know what has happened to this company I would like to get half my money back .

    • Initial Complaint

      Date:03/07/2023

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Originally placed an order (#*****) on 9/5/2022. Sent several email regarding not receiving the order. I was told there were supply chain issues and I would receive the order soon. I finally received 1 of the 2 hoodies ordered on 12/22/2022. At that point I sent 2 different emails asking when I would receive the other hoodie, both of which have gone unanswered. I enjoy spending money on companies which are owned by previous military personel, but this has left a bad taste in my mouth.

    • Initial Complaint

      Date:02/10/2023

      Type:Delivery Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed an order for four hoodies from Black Hawk Style on October 1, 2022, ORDER #*****. I've emailed them several times to see when my order will be shipped and I have not received any response from the company. There is no listed phone number for the company to call and complain.

    • Initial Complaint

      Date:02/02/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      September 23rd I ordered 4 shirts from Black Hawk Style. They sent three, but have yet to send the 4th. I have repeatedly emailed them with a request to refund or substitute the back ordered item. They responded twice but have ignored me since the last communication in November. I paid $87.85. They have not sent the last remaining item. I would like a refund or a substitute. Or ****************** with me their intentions. They have not tried to resolve the issue after repeated emails to the company. ORDER #*****

    • Initial Complaint

      Date:01/28/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company was having a Buy One Get One Free Sale, I ordered some hoodies on September 29, 2022. I received one of the hoodies and nice quality hoodie, very pleased. They emailed me and said the 2nd one was one was on backorder. It is now almost February, they won't respond to any emails. These were for a birthday present. The birthday has come and gone and Christmas too. I would really like the hoodie or the option of another style hoodie. They have ceased to answer anything. I asked them about it on their ******** page and my comment was deleted. Unsure of what is going on in this company. Just need answers or my money refunded.

    • Initial Complaint

      Date:01/13/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered 4 items from them on 11/26. It took a month to get the first 2 items delivered and I have not seen the other 2 yet. The company has no phone # listed and does not respond to emails. I don't know what else to do to get my money back or my product I paid for.

    • Initial Complaint

      Date:01/11/2023

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased 2 hoodies from this company back on September 29, 2022. I received one hoodie but not the other. I have sent multiple emails to them about it and they have stopped responding. They deleted their ******** page and their customer service number has been disconnect or has been blocked from receiving calls. This company took probably hundreds (if not thousands) of orders that were never fulfilled and payment was not refunded to myself or anyone else judging by the ******** comments that were on their page before they deleted their page. Their website is still open for orders and they are taking payments and they shouldn't be allowed to. It is theft at this point. I just want their website shutdown. Per online records, the owner looks to be *********************** and his home number looks to be **************. He owes lots of folks refunds. As I stated before, I just want to see him shutdown. He also claims that they sell *** made clothing but the one hoodie I did receive had the tag cut out of it as if they were hiding where it was made. Please don't let anyone else get scammed by this company.

    • Initial Complaint

      Date:01/10/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered 4 sweatshirts on 10/5/22 and have sent several emails to inquire about shipping or a refund without any response from the company. They charged $83.90 for my purchase and other than the original text I received confirming my order I havent heard from the company.

    • Initial Complaint

      Date:01/04/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I placed order #***** with Black Hawk Style on 10/01/2021. They deducted my money and never fulfilled my order. I have attempted to contact them several times for a refund and it has still not happened. There are numerous online complaints of this happening to other customers. I believe theyre fraudulently keeping funds without full filling orders at this point. I want my product or my money back. If they cant fulfill orders, they should stop advertising products.

    Black Hawk Style LLC is NOT a BBB Accredited Business.

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