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Business Profile

General Contractor

Jeff's General Contracting LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/24/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We (Mathtech Inc.) moved into our new office space in August 2023. Jeff's General Contracting did the build out of the office space. This is the contractor that the landlord uses. We planned on having a kitchen put in. We picked out the cabinets in July 2023 and Jeff said that he ordered them.
    Due to supply issues, Jeff said he had not received the cabinets until late April 2024. When asked when he would install the cabinets, Jeff said we needed to pay a 3/14/24 invoice related to the build-out before he would install the cabinets. Mathtech Accounts Payable did not receive the invoice until 5/8/24. Jeff did not give us his W-9, a Mathtech requirement to pay vendors, until early June. The invoice was paid on 6/6/24.
    Since then, Jeff has been full of excuses and empty promises as to when these cabinets would be installed. He had absolutely promised us the 3rd week of August, our one-year anniversary in the office space, but that date came and went with no cabinet installation.
    We complained to the property manager repeatedly, who Jeff's General Contracting works for, but they also are receiving empty promises from Jeff.
    We have not paid for these cabinets yet. I don't know what else we can do.

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