55 Customer Reviews
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Review from Mark R
1 star04/17/2024
They are the worst , cocky , and dumber than a box of rocks. I asked them for a supervisor and they asked to speak to my father. When I asked for the corporate office address , they asked me for my father’s address. They can’t add either. When I asked them for the credit card they used for billing me for a penny they refused to tell me. They are not honest and I called pay pay to not deal with them. They are really a work of art!Review from Jineane L
1 star04/04/2024
American Home Shield has customer service in Asia and don't know what to do. Mold has been removed and the plumbing needs to be replaced by ******* ******** at 609 (New Jersey. ) AHS customer service is in Philippines ????.
Telebrands Response
04/23/2024
Thank you for your inquiry, this is a No-Telebrands product.Review from Joseph R
1 star07/26/2023
Ordered a copper hose and 2 nozzles. Received the order, and there were also 2 vitamin supplements in it which I did not order. My credit card was charged $206 in total. I've emailed. I got a response saying I'd hear back in 24-48 hours. It's been a week now. DO NOT BUY ANYTHING FROM THIS COMPANYTelebrands Response
08/09/2023
We are sorry to hear of our customers' dissatisfaction with their ordering experience for the POCKET HOSE Copper Bullet. We do appreciate all feedback and utilize the information to improve our products and provide a high level of service to all our valued customers. We certainly want to resolve this matter satisfactorily. Please contact our service team directly at ****************************** or call customer service at ************ (M-F 9am - 5pm EDT) so we can assist you with the Hose and Govana supplements.Review from Thomas B
1 star07/17/2023
Bulbhead sells nothing but junk. Bought battle storm glasses lasted a month and both pair broke. And their return policy is the worse impossible to get replacement. And if you believe their selling techniques that they are stopping production, it is a gimmick. If you like throwing money away buy any of their products and that's what your doing.Telebrands Response
08/09/2023
We are sorry to hear of our customers' dissatisfaction with the Battle Storm Glasses. We do appreciate all feedback and utilize the information to improve our products and provide a high level of service to all our valued customers. We certainly want to resolve the matter satisfactorily; the information provided. However, this prohibits us from locating an order or determine if this was a retail purchase. Please contact our service team directly at ****************************** or call customer service at ************ (M-F 9am - 5pm EDT) so we can address the matter as soon as possible.Review from Carol S
1 star07/14/2023
Buyer beware. I ordered a hose. My credit card was charged immediately when website says credit card charged when shipped. Hose never shipped. Called customer service 3 times. Told a variety of reasons - even conflicting reasons in same call. Only consistency was supervisor not available. Agent from second call put me on hold and came back as supervisor Bruce. Third call says hose "picked, " then said out-of-stock, and finally told it would ship in 6 weeks.Telebrands Response
08/09/2023
We are sorry to hear of our customers' dissatisfaction with their ordering experience for the Copper Fit Hose. We do appreciate all feedback and utilize the information to improve our products and provide a high level of service to all our valued customers. We certainly want to resolve the matter satisfactorily; the information provided. However , this prohibits us from locating an order. Please contact our service team directly at ****************************** or call customer service at ************ (M-F 9am - 5pm EDT) so we can address the matter as soon as possible.Review from Jim D
1 star07/07/2023
The customer service is in India and the people working the phones are dumber than dirt. I ordered a pocket hose a month ago and never received it. Instead they sent me a nozzle. I sent 4 emails of which I didn't get a reply to any of them. I called three times and each time the representative said they would send me the hose I ordered, but instead they would send me another nozzle. So now I have 4 nozzles, but still no hose to attach it to. Apparently, they don't know the difference between a hose and a nozzle. I had to contact my credit card company and get them involved so I can get my money back from these dumb scammers. BUYER BEWARE!Telebrands Response
08/18/2023
We are sorry to hear our customer experienced a problem with their ordering experience for the Pocket Hose. We do appreciate all feedback and utilize the information to improve our products and provide a high level of service to all our valued customers. We certainly want to resolve the matter satisfactorily; unfortunately, the information provided prohibits us from locating an order. Please advise what the merchandise was and contact our service team directly at ****************************** or call customer service at ************** (M-F 9am - 5pm EDT) so we can address the matter as soon as possible.Review from jess a
1 star07/02/2023
Bulbhead sister company Telebrands. Ordered by e-mail after advertisement on T.V. Pocket Hose Copper Bullet with adjustable head. e-mail from Bulb head 6/26/23 gave no shipping date. Neither did the web-site. The order stated We will notify you when it has been ship. I Phone the number and extension 4, no answer. Sent three e-mails requesting shipping date. I received back nothing but other adds. Bad Business practices or scam. END.Telebrands Response
07/15/2023
We are sorry to hear that our customer has not received their Pocket Hose. We certainly want to resolve the matter satisfactorily; the information provided however prohibits us from locating an order. Please contact our service team with more information directly at ****************************** or call customer service at ************ (M-F 9am - 5pm EDT) so we can address the matter as soon as possible.Review from Billy W
1 star06/29/2023
Terrible service. By tracking my order has been sitting at Union City, Ca for 8 days. !!!terrible!!!!Telebrands Response
07/14/2023
We are sorry to hear of our customers' dissatisfaction. We do appreciate all feedback and utilize the information to improve our products and provide a high level of service to all our valued customers. We certainly want to resolve the matter satisfactorily; the information provided however prohibits us from locating an order,. Please advise what the merchandise was and contact our service team directly at ****************************** or call customer service at ************ (M-F 9am - 5pm EDT) so we can address the matter as soon as possible.Review from Nick C
1 star06/28/2023
If I could give a lower score than one star it would be no stars. Worst company ever. Customer service is just a run around scam, and no shipping of product ordered and no refund. DO NOT ORDER FROM THIS COMPANY!Telebrands Response
07/14/2023
We are sorry to hear of our customers' dissatisfaction. We do appreciate all feedback and utilize the information to improve our products and provide a high level of service to all our valued customers. We certainly want to resolve the matter satisfactorily; the information provided however prohibits us from locating an order. Please advise what the merchandise was and contact our service team directly at ****************************** or call customer service at ************ (M-F 9am - 5pm EDT) so we can address the matter as soon as possible.Review from Mark G
1 star06/28/2023
They are obviously a scam. Everything is limited supply, yet you can order 2. Their ads are always the same. I'd be afraid to order any of their products.Telebrands Response
07/14/2023
We are sorry to hear of our customers' dissatisfaction. We do appreciate all feedback and utilize the information to improve our products and provide a high level of service to all our valued customers. We certainly want to resolve the matter satisfactorily; the information provided however prohibits us from locating an order. Please advise what the merchandise was and contact our service team directly at ****************************** or call customer service at ************ (M-F 9am - 5pm EDT) so we can address the matter as soon as possible.
Customer Review Rating
1.02/5stars
Average of 55 Customer Reviews
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