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Business Profile

General Contractor

GBC Home Improvements

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/30/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired gbc as he was suggested by a neighbor and is a neighbor himself (we are new to the neighborhood). He was hired for a job regarding 1) our shed 2) replacing rotted wood with pavers, 3) fixing a spot on the house an animal had chewed, 4) work in our crawl space. He said the job would take 3 days, and after about a month, about 10% of one of those jobs is done yet he took almost $2,000 from us for “materials” aka, stuff from his house that he wasn’t using. When asked to provide receipts, he said “I don’t do receipts” even though we knew there were no receipts because our money wasn’t going to materials and he never intended to get things or finish the work. He put a wall up that doesn’t even touch to the ceiling so there is no barrier to weather, animals, bugs, etc. There was every excuse in the book why he wasn’t doing the work and we literally 3 doors down from him - how hard can it be to do work 100 ft from your house and what a slap in the face when the person you paid money to do work tells you 3 times they can’t come work bc they’re getting surgery just for you to walk outside your house and see them there, not getting surgery, yet carrying on with your money and not doing the job. He is involved in some other dangerous, illegal things which is why he is unreliable and unable to get the work done and the work he does do is shotty. But these sketchy matters make him being there dangerous on top of the fact that he is going to take your money and never buy anything with it or complete the work leaving your house in worse and more dangerous condition than it started and needing the spend money on someone else to come out and finish. Do not hire for anything at all!!!!

GBC Home Improvements is NOT a BBB Accredited Business.

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