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About

About This Business

This company provides retail stores and e-commerce of semi-formal and formal dresses including prom, homecoming, wedding guest and bridal.

BBB Accredited Since: 2/28/2012

Years in Business: 40

Products and Services

Beach Wedding Dresses, Bridesmaid Dresses, Evening Dresses, Flower Girl Dresses, Graduation Dresses, Handbags, Holiday Dresses, Homecoming Dresses, Jewelry, Mother of the Bride Dresses, Party Dresses, Prom Dresses, Quinceanera Dresses, Shoes, Sweet 16 Dresses, Wedding Dresses, Wedding Guest Dresses

Business Details

BBB File Opened:
12/28/2006
Business Started:
3/1/1986
Business Incorporated:
3/1/1986
Type of Entity:
Corporation
Alternate Names:
Group USA, Inc.
Business Management:
Mr. Gregory Gatton, Director of Business Services
Ms. Mamie Natoli-Fontinha, Customer Service Manager

Additional Contact Information

Principal Contacts
Mr. Gregory Gatton, Director of Business Services
Customer Contacts
Mr. Gregory Gatton, Director of Business Services
Fax numbers
Primary Fax: (862) 895-5143
Additional Phone Numbers
Other Phone: (551) 227-1900
Other Phone: (551) 257-1900
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business

Additional Information

Payment methods
All major credit cards.
Refund and Exchange Policy
Return and Exchange Policy for Online Purchases:
Business requests that you carefully select your online purchases.   All sales are final on their bridal and evening dresses.   No refunds or returns are accepted.  They will allow an exchange within 14 days of delivery for size as a one-time courtesy if stock is available.  Merchandise must have the original price and vendor tags, and must be in new condition to be eligible for an exchange.  Merchandise with stains, marks, odors, stretched, altered, or damaged is not returnable or exchangeable.
Cancellation Policy: Business understands that you may change your mind about the item selected. They will gladly cancel any order as long as it has not been processed and shipped. If your selection has been processed and shipped, the order will follow their Return and Exchange policy for online purchases stated above.
Business prides themselves on keeping sufficient stock, however, sell outs do occur. If you ordered an item that is out of stock or delayed, they will notify you via e-mail.  If you have any questions or concerns regarding your online purchase, contact a customer service representative at 1-551-257-1900 between 9:00 a.m. and 5:00 p.m. EST, Monday through Friday.
Return and Exchange Policy for In-Store Purchases 
All dresses and bridal merchandise are final sale.  They will accept returns/exchanges on all other merchandise within 30 days of purchase that meet the following conditions: 
All merchandise must be in original condition.
All manufacturers size, style, and label tags, as well as price ticket, must be attached.
Merchandise that is stained, marked, altered, or has odors will not be accepted.
Original sales receipt must be presented.
After 30 days, ALL SALES ARE FINAL.
Refunds will be issued in the method of original payment.
Business Categories
Clothing, Formal Wear, Bridal Shops

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