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Business Profile

Publications

Bauer Media Group

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/04/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company haunts me. They still have my address incoreectly after all these years. And for a very long time I had the distinction of having the local **** tell me, and write on these address labels to ME to ********* this company to correct my addreesss. Even though I never subscribed to them.And it's not easy at all to reach out to them as they do NOT respond to social medica and I don't remember what else I tried to do to get tehri attention aside from shouting into a piilow in both disgut and embaraament.Then they magazines stopped. Then they sent me a notice AGAIN at the incoreect address and AGAIN with the posto ffice telling me I need to tell them to CORRECT myaddress. Then they sent me a letter their magazine was going out of print. Then I had ******** mniths leter into my tranquility, they send me anotice that I am aPRFERRED SUBSCRIBER and they want MY money? Still with the inoccret afddress and witha cute cirdle penned by **** telling thei s copmany to what? Correct MY adreess. WHEN I WANT ************ TO LEAVE ME ALONE!!! If they can;t correct an address and they don't repsond to attempts to cresach out to them, it's no wonder they went out of proint for a bit. SHAME ON THEM FOR BR*** *** THEIR MASQUARDE BACK TO **>

    Business Response

    Date: 07/11/2025

     

    We added ***** ******* to our do not contact list after we received her request on May 8, 2025. Mailing lists are pulled well in advance, so we apologize for anything received after this request. We show multiple magazines ordered through subscription agencies from *********, at two different addresses. We also see multiple change of address requests between 2023 and 2025, along with True NCOA (national change of address) updates and we apologize if any of these updates were incorrect. We believe this matter should be resolved. If anything further is needed, Ms. ******* can contact us at *************************************************************************************************************************************. Thank you.

    *****

Bauer Media Group is NOT a BBB Accredited Business.

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