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Find a Location

Express Movers Services Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Express Movers Services Inc.

      560 Sylvan Ave Ste 3160 Englewood Cliffs, NJ 07632-3179

    • Express Movers Services Inc.

      7211 Kennedy Blvd North Bergen, NJ 07047-3935

    Business ProfileforExpress Movers Services Inc.

    Moving Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.58/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    15 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Full Moving Services

    Business Details

    This is a multi-location business.

    Find a Location

    Express Movers Services Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Express Movers Services Inc.

        560 Sylvan Ave Ste 3160 Englewood Cliffs, NJ 07632-3179

      • Express Movers Services Inc.

        7211 Kennedy Blvd North Bergen, NJ 07047-3935

      Location of This Business
      560 Sylvan Ave Ste 3160, Englewood Cliffs, NJ 07632-3179
      BBB File Opened:
      7/22/2015
      Years in Business:
      4
      Business Started:
      7/15/2019
      Business Incorporated:
      10/24/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 2553031 for this business, issued by US Department of Transportation (DOT)

      These agencies may include:

      US Department of Transportation (DOT)

      1200 New Jersey Ave, SE

      Washington DC 20590

      (202) 366-4000

      http://www.dot.gov

      BBB records show a license number of MC-889734 for this business, issued by Federal Motor Carrier Safety Administration (FMCSA)

      These agencies may include:

      Federal Motor Carrier Safety Administration (FMCSA)

      1200 New Jersey Avenue SE

      Washington DC 20590

      (800) 832-5660

      http://www.fmcsa.dot.gov

      Type of Entity:
      Corporation
      Business Management
      • Donoven Wallson, Owner
      • Ms. Ann Lopes, Principal
      Contact Information

      Customer Contact

      • Donoven Wallson, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      This is a company which going to be closed pretty soon since they cheat their customers. They aren’t loyal to their customers at all. Not professional either. They initially quoted us 2000$ and end up cheating and overcharging for 6200$. They told us they will deliver the stuff on 21st while they load the stuff on 18th. They came in a U-Haul truck. Instead of their own company truck which was fishy at the first time yet we trusted and continued our business. They didn’t let us read the contract, they gave the paperwork while they load the truck. That is also CHEATING. And when we call them to ask about ETA, first it was really hard to reach them and somehow they said they didn’t say the date and they told us it will take 2 weeks for them to call us back about our stuff. We are almost reaching our destination with our 1 year old baby, not to mention we are traveling for almost 30hrs now to find out this cheating company won’t keep their words. This holiday was ruined by this company. We have pass our warnings to all the communities so they can stay away from this company. They didn’t deliver our stuff. They will pay for this soon.
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cheryl S

      1 star

      01/22/2024

      There are no words to describe the incompetence of this company. From the lies on the initial contract to the end is way beyond comprehension. Judgement day is not soon enough for you and the rest of your scammers. I never waived my right to a visual inspection. They underbid for insurance purposes. They lie on the cubic footage. They bring a smaller vehicle so there is no way your stuff will fit. I was told 399.00 to hold, 1750.00 at pick up and 1750.00 delivery. I pd when I finally got my stuff over 40 days later,a total 7880.50. I was missing a lot of boxes, almost all my boxes were damaged. The top to my safe was damaged and the screw that holds the handle was missing. I called repeatedly every Monday at least 5 times before someone would call back. The driver, when I went out to look in his truck, instead of boards, load locks and thick cargo straps, had car type cargo straps hanging across the trailer and not even touching the load. Even the icc/mc numbers are barely visible on the tractor. Broken furniture, he told me he would look at it. I fixed it. Almost all my deceased husband's power tools. Gone. Dishes garage, paperwork, gone. I believe out of the 70 boxes reportedly on the truck, I had 56 or 57. Most were damaged to where I couldn't even donate. The last Monday I called, it was over 40 days by then, I was in the process of filing a police report for stolen propery with the police in that city. I opened boxes and they were half full. Been around trucks since I was 19. I know what drivers and warehouse employees do. You took my stuff in your I am guessing a 42ft. You told me it went to GA. Next time I talked to you it miraculously was in NJ. Pick up day you supposedly had a driver in Raleigh. The driver told me he came from NJ. I had just about everything packed, stuff I wasn't taking ended up on the truck, the paperwork I signed disappeared when y'all left, unbelievable. They are a broker. They lie, steal and cheat. Do not use this company. RUN!

      Local BBB

      BBB Serving New Jersey

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