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Find a Location

Timeshare Legal LLC has 1 locations, listed below.

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    Business ProfileforTimeshare Legal LLC

    Timeshare Cancellation

    At-a-glance

    Customer Reviews

    4.31/5stars

    Average of 144 Customer Reviews

    Customer Complaints

    45 complaints closed in last 3 years

    23 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business assists clients with timeshare cancellation.

    To avoid consumer confusion, the BBB advises that Timeshare Legal, LLC is not affiliated in any way with Legal Counsel a/k/a Timeshare Counsel Division. 

    Business Details

    Location of This Business
    3003 English Creek Ave Ste E8, Egg Hbr Twp, NJ 08234-4860
    BBB File Opened:
    7/2/2013
    Years in Business:
    12
    Business Started:
    9/27/2011
    Business Incorporated:
    9/27/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Christian Highlander, Owner/CEO
    • Mr. John Ibone, COO
    Contact Information

    Principal

    • Mr. Christian Highlander, Owner/CEO

    Customer Contact

    • Mr. Christian Highlander, Owner/CEO
    Additional Contact Information

    Fax Numbers

    • (856) 324-9111
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Timeshares

    Customer Complaints

    45 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/10/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    The transaction date was 9/22/2022. I was called by one of Timeshare Legal Reps around 5pm CST. Everything thing had to be done that night according to the Rep. So, I signed the paper work but realized my wife hadnt signed because the timeshare is in both our names. But the wouldnt void the contract and let us resign with both are names. The next day a someone was suppose to call to welcome and go over the next steps but no one called so I had to called. At that point I had doubts about this company. Something just didnt sit right with me. So I called and reach the VPs of the company. They assured my wife and I that everything would be ok because my biggest concern was my credit. I was ready to cancel and pay whatever fee required. But my wife and I said we would give Timeshare Legal one more shot. We were promised that the $20 monitoring fee would be waved but that never happened and when I went to sign up for the credit service it said I couldnt be identified. That sent a red flag up for me, It said I would have to wait 30 days then try again. At that point I was fed up and just want to cancel and pay whatever fee I have to pay. So, I called and sent emails letting Timeshare Legal know I want to cancel and pay cancellation fee. No one has called me back . I called they say they will call me back but nothing yet. I am a disabled veteran with PTSD and many other disabilities. I worked to hard for my country and my money for Timeshare Legal to treat me this way. I just want to pay the cancellation fee and sever my ties with the company. I dont feel like this company has my familys best interest in mind. I hope we can come to some sort of resolution to this problem. I cant take a chance with damaging my credit therefore I am requesting a contract cancellation.
    Read More

    Customer Reviews

    144 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    AmySue H

    1 star

    04/18/2024

    Working with Timeshare Legal was similarly like working with the timeshare. The follow through was horrific, what they stated they would do vs. what was done were two different things. We negotiated with the timeshare ourselves and came to a settlement. Timeshare took the credit... of course. We asked to have them negotiate their fee but the will not. Interesting how they say they will negotiate settlement fees for you with your timeshare but they do not do so for themselves when they have not lived up to their end of the deal.DO NOT GO WITH THIS COMPANY AND NEGOTIATE ON YOUR OWN.

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    BBB Serving New Jersey

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