Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Travel Agency

A Red Diamond Affair LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

About

About This Business

A Red Diamond Affair LLC is a full service travel agency providing its clients with fares for flights, hotels, car rentals and associated services (insurance, visas etc.).

Products and Services

Airline tickets

Hotel Booking

Car Rental

Business Details

BBB File Opened:
12/2/2019
Business Started:
9/5/2019
Business Incorporated:
11/5/2010
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Lookbyfare
Business Management:
Jennifer Modi, Owner

Additional Contact Information

Principal Contacts
Jennifer Modi, Owner
Customer Contacts
Jennifer Modi, Owner
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Additional Websites
Website 1

Licensing information

  • ARC - 31568353

Additional Information

Refund and Exchange Policy
Most of the airline tickets and service fees charged for booking the same are non-refundable after 24 hours of booking. Tickets maybe cancelled within 24 hours and upto 3 hours before the flight departure time. A cancellation fee of $50 will be applicable for any cancellations that occur after 24 hours of making the reservation, along with any charges as per the carrier, balance would remain as a credit that expires after one year.
In case of hotel bookings and rental car bookings, the amount paid is non-refundable under any circumstance. However, the service fees charged for making hotel bookings and rental car bookings may be refundable.
All cancellations pertaining to airline tickets, hotel bookings and rental car bookings need to be done over the phone only. They will only accept refund request if the below mentioned conditions are met:
If you have placed a request for cancellation and refund with them, provided that the fare rules allow for cancellation and refunds.
If you are not a “no show.” “No show” refers to the situation where a passenger at the time of boarding the flight is not present at the airport and provides no information regarding the same to the airline. In most scenarios, a “no show” booking is ineligible for any waiver from supplier with regard to refund processing.
They are in a position to secure waivers from suppliers while processing the requested cancellation and refund. However, it may not always be possible for them to do so.
They are not able to provide any specific time frame in relation to the time that may require to process the requested refund. All the refund requests go through a stringent sequential format. Once the request for cancellation has been placed with their customer service agent, you will then be sent an e-mail notification from their end stating that the request has been received. However, receiving a notification does not ensure that you will receive a refund. The e-mail notification is just an acknowledgment that your request has been received and provides you with a tracking number. On receiving your request for cancellation and refund, they will contact the suppliers such as airlines, hotels and rental car companies to generate a waiver, only if it is eligible for a refund. The decision of the supplier will be final and they will notify you about it.
Their service fees related to the original reservation or booking are non-refundable. Kindly be informed that they are completely dependent on the suppliers' decision when it comes to receiving the requested refunds. Please note that refunds are only possible if airline/supplier rules permit such refunds. Once the requested refund has been approved by the supplier, it may take about 60-90 days; from receiving your request to receiving credit on your statement. Apart from the airlines’ and other suppliers’ refund-fees, TicketTerrier will charge a post-ticketing service fee, as and when applicable. All the refund fees charged are on per passenger, per ticket basis. The refund fees is only applicable if a refund has been authorized by the supplier or a waiver has been received. If the requested refund is not processed by the supplier, then in that case they will refund you the post-ticketing service fees charged by them. However, this does not apply to their booking fees for the original travel reservation or booking.
Business Categories
Travel Agency, Pets

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.