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Find a Location

RCP Management Company has 1 locations, listed below.

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    Business ProfileforRCP Management Company

    Property Management

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2 Commerce Drive Suite 101, Cranbury, NJ 08512
    BBB File Opened:
    8/8/2003
    Years in Business:
    38
    Business Started:
    1/1/1986
    Business Started Locally:
    1/1/1986
    Business Incorporated:
    1/1/1986
    Type of Entity:
    Corporation
    Business Management
    • Ms. Mary Faith Nugiel, CPM, CMCA, AMS, PCAM, President
    • Ms. Annie Gonzales, Human Resources Manager
    Contact Information

    Customer Contact

    • Ms. Kristina Munson, President
    Additional Contact Information

    Fax Numbers

    • (609) 683-5495
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    RCP Management company is misusing power, illegally billing unit owners, forcing people into collections and committing defamation of character. Once they became our management they put charges on people accounts between 2k and 4k stating they had no support to the charges and sent you to collections to avoid having to discuss the charges.. this begins to rack up fees with a lawyer. once the case is with the lawyer they then will speak with you and had provided the charges. when i asked where did these charges come from there is no response as the previous management company never alerted me of such balance. And they did the same thing to my neighbor who was elderly. they preyed on this community. They have removed persons assigned parking spots which caused a person in another building to ask me why my number wasn't there. My character was attached for not paying alleged balances that was trumped up by their company and the property Manager ***********************. The management company has towed my friends car for being illegally parked although all cars are illegally parked and i have pictures to show it. (Harassment) I was fined for not putting garbage in the trash and when i asked where are they getting this information from there was no answer. a few days later an email went out stating they will be fining persons who dont do this. But i never leave garbage not in the trash, if my bag breaks i even pick the garbage up and put it in there unlike others. (harassment) now the latest for me (feb 28) they had my car towed. The super watched what car i went to last week and had the car towed. This is illegal. I have paid the true balance i owe and not the fake balance they put on my account from the 4k and the recent 2 fines for 500 a piece for the alleged garbage.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dylan B

    1 star

    05/09/2023

    RCP Management has failed on numerous occasions to do literally anything beyond the bare minimum of keeping the landscapers hired to trim the grass for the community I live in. We have numerous potholes, many of which are located at the end of sidewalks, presenting an *******************, on which we have received 0 communication regarding any plans for a fix or even acknowledgement they exist. A large branch halfway fell down just outside my window, and after 3 days of it hanging unsafe and haphazardly over our building mailbox, I had to remove it myself, and it was another 1.5 weeks before anyone removed it from the street corner I had to drag it to. RCP ignored that work request but was very happy to tell another resident to tell me to not move a branch I had already long since moved myself; additionally the property manager in question, ***********************, decided to communicate this to said resident, but not to me, indicating a severe lack of professionalism and ability to retain a clear and consistent line of communication, public or private, with residents and seems to be more interested in gossiping and ignoring their actual job and responsibilities to the neighborhood they are contracted to manage. Our front door is rotted out, and wont shut properly without significant force, which has again been ignored. Recently, we have had an extreme internal building leak in the common area, but we cannot even get RCP to acknowledge we exist, much less get a response from them about anything. Since it is the common area, no one else wants to touch it without RCPs permission. Because RCPs emergency hotline service doesnt even have our neighborhood in their database, and because RCP used housing inspector ************************* to falsely claim that the neighborhood was up to code and not, in fact, in severe violation of several codes, it is not an increasingly hard and exceedingly difficult task to even get an emergent plumber to look at 3 gaping, leaking holes in the common area ceiling.

    Local BBB

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