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Business Profile

General Contractor

LNJ Sessions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/19/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    June 19,2025 Meet with Christopher M. I am a senior citizen with MS and needed to remove carpet and put down flooring in all rooms because I use a Walker. I was anxious to this done. I didn't price flooring, cost of labor etc and M. took advantage took advantage of that. He required an $11,000 deposit to order material an 1000.00 to book the job. I tried to get my money back and he refused. I realized Id made a mistake. I asked him several times. Then he verbally said on the phone that he could get a lower grade flooring and altogether I would only owe him 2500. When he came with materials paper said i would owe him 2 payments of 2500. He fabricated cost of materials They were 3995. He charge 8000. He worked 4 1/2 days and charged me 8000 labor. He didn't do trim work correctly and their are high connections between rooms interfering with my walker. Estimate for repairs are 2000. M.  Became violent when I told him my son wanted to do a walk thru before final payment given. He was verbally abusive, cursing and me and I was fearful. He also took remaining 9 boxes of materials which I already paid for. I have 17 pictures of poor quality of work that was done. He was paid 14,000 and final payment withheld. Was not necessary for lg deposit product available in stock. He keeps messaging me. Thru email, text messages He needs to stop. unsure of amount to be refunded. Need email address to send paperwork

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