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Business Profile

Health and Wellness

GFXLT LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Complaints

This profile includes complaints for GFXLT LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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GFXLT LLC has 2 locations, listed below.

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    • GFXLT LLC

      null Castle Point, NJ 07030

    • GFXLT LLC

      142 Coppertree Ct Edison, NJ 08820

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/21/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Benji T.  a personal fitness trainer representing GFXLT LLC, contacted me on 12/02/2024 via Instagram. He initiated a conversation with me about my "fitness journey" and suggested that we schedule a video call to discuss his program and see whether his training services would be a good fit for me. I agreed and we scheduled our call for 5:00 p.m. on 12/19/2024. We had our call as scheduled. He explained his approach to training, asked me about my goals, and then at the end of this hour long discussion he revealed that the price for his services would be $3,600 for 6 months of training. He then verbally pressured me, saying that I would have to sign up right then, during the call, or I would not have an opportunity to join his program. He also said he would lower the price to $3,200. I felt high pressure from him to agree. He then pressured me sign up for a payment plan via ****** with an exorbitant interest rate, insisting I do so while on the call. After I had done so, he sent his enrollment contract for me to sign. However, I did not sign the contract and did not enroll in his services or sign any agreement to hire him. On 12/20/2024, I called ****** to cancel the payment plan, which was a finance loan. A representative informed me that I would need to call the vendor and have the vendor cancel it. I contacted Mr. T. and informed him that I could not sign his contract, did not wish to enroll in his services, and asked him to cancel the loan. He refused, claiming to have spent all $3,200 in less than 24 hrs. I filed a dispute with ******. They ruled in Mr. T. favor, stating that he provided proof that I agreed to Terms and Conditions. He never presented Terms and Conditions to me, nor did I sign any document of his. I didn't enroll in his services, nor has he provided any training services. I want him to cancel the loan with ******.

    GFXLT LLC is NOT a BBB Accredited Business.

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