Business ProfileforColonial Memorials Inc

My name is ***********************. I am writing on behalf of my Father, ***************************, and, my brother *************************** This is not a favorable review. We are totally dissatisfied with this company. They maliciously play on their customers emotions and vulnerability regarding their loved ones. The gentleman we were dealing with is *************************** They claim to deliver a service upon your payment for a headstone and then disappear for 2 months. After 2 months a letter from the company describing their inability to complete your order due to a lack of funds comes to your home. How is that possible when we paid this man in full. How is that possible that we paid in full and our order was put behind someone who did not? It is possible because the father and son team has been scamming people for years. Unfortunately it wasn't until we needed to investigate that we found out who these people were, and learned of their history. They were arrested and charged in 2015 in the *********************. After being shut down in ************, the company restarted under another name here in ** and my family was in their line of victims. We find their actions to be willful, vile, malicious and cruel. How despicable and devious is someone who could take advantage of a family at the most vulnerable time in their lives. We would like restitution for our payment. We will file with the other agencies and authorities, who will make the legal decisions regarding these malicious, devious and despicable actions.