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Important information

• Additional Info:

  Regarding the Chapter 7 bankruptcy filed by the company, the court posted this note:

  No property appears to be available to pay creditors. Therefore, please do not file a proof of claim now.
  If it later appears that assets are available to pay creditors, the clerk will send you another notice telling you
  that you may file a proof of claim and stating the deadline.

• Government Actions:

  Government Action: BBB reports on known government actions involving business’ marketplace conduct:

  Settlement Agreement
  

  The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

  Thursday, July 27, 2023

   

  PHOENIX – Attorney General Kris Mayes, along with the U.S. Department of Justice and the Federal Trade Commission, sued Vision Solar LLC and one of its lead generators, Solar Xchange LLC, and its owner Mark Getts, for violations of the Federal Trade Commission Act, the Federal Telephone Solicitation Rule, the Arizona Consumer Fraud Act, and the Arizona Telephone Solicitations Act in connection with unlawful telemarketing sales calls and misrepremisrepresentations relating to the sale and installation of residential solar panels in Arizona and beyond.

  Vision Solar is a residential solar installation company that sells solar panels and installation services directly to consumers, mostly through in-person sales presentations at consumers’ homes. According to the complaint, Vision Solar violated state and federal law by making false, misleading, or unsubstantiated statements about, among other things, energy savings consumers could realize, available tax rebates and incentives, that the monthly payment for solar panels would replace consumers’ current electric bill, and that consumers would begin to realize savings immediately. In reality, the complaint alleges, many Vision Solar consumers waited months to get their solar panels installed and operational, while they had to make monthly payments for both the finance charge for the non-operational solar panels and their existing utility bill for electricity.
   
  In addition, the complaint alleges that Vision Solar’s telemarketers at times falsely claimed to be affiliated with a utility company or government agency. According to the complaint, Vision Solar’s telemarketers, including Solar Xchange, also called consumers who are on the Do Not Call Registry.

  Solar Xchange and Getts have agreed to settle the claims against them. Pursuant to a settlement agreement resolving the allegations against them, Solar Xchange and Getts will be prohibited from: misrepresenting that they are affiliated with any utility or government agency; making unsubstantiated claims regarding the cost of installing solar panels; and engaging in abusive telemarketing practices. The order also imposes a partially suspended civil penalty of $13.8 million.

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