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Find a Location

Dena's Auto, LLC has 1 locations, listed below.

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    Business ProfileforDena's Auto, LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1010 N White Horse Pike, Stratford, NJ 08084-1004
    BBB File Opened:
    2/6/2019
    Years in Business:
    7
    Business Started:
    6/1/2016
    Business Incorporated:
    6/11/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Dhamir Steward, Owner
    • Mr. Chester Bembery, Finance Manager
    Contact Information

    Customer Contact

    • Dhamir Steward, Owner
    Additional Contact Information

    Fax Numbers

    • (856) 846-2937
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a 2016 Chrysler 200 in June 2023 from Denas Auto. *********** put my electronic signature on paperwork I never saw or present to sign for, said I traded in a *** and got $500, and sold me a salvage car without my knowledge on a bank loan with ****************** I put $3500 down in total to pay for the taxes and registration up front, I was told its what the bank was requesting. They told my father to just say yes to any questions the bank asks and the purchase was completed. I had further issues after purchasing the car. First, I was told I needed to get the car inspected in PA since purchased in Jersey before the state would allow me to get my plates. I got the car inspected but could only get the emission test done not safety since my car didnt have registration and to come back when the paperwork was completed with the dealer. The dealership told me I needed a salvage inspection report done now and that was the last step, this was when I found out my car was a salvage title. The mechanic said the inspection is $750 and that the taxes needed to be paid in PA so it would be $2500 total. I told them I paid that already and the owner of the dealership met at the mechanics with me with a check to cover the cost to get my car street legal. I had to leave my car over the weekend as my mechanic was waiting for the check to clear, it never did. Turned out the dealership owner gave my mechanic a fake check and they said they no longer want to help me with my car. I go to the dealership and one of the workers said that my file was a disaster and the best way to fix it would be to get me in a new car. The loan was canceled and I got a 2016 Grand Cherokee on a new loan clean title in November 2023. I still dont have my plates or registration and my apartment is threatening to tow my car for my expired temp tags as of 3/7/24 and put a tow sticker on the window. I drove an hour to the dealership after calling for 2 days and its gone. I dont know what to do

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving New Jersey

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