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Find a Location

Superlodge Atlantic City/Absecon has 1 locations, listed below.

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    Business ProfileforSuperlodge Atlantic City/Absecon

    Hotels

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    633 White Horse Pike, Absecon, NJ 08201-2301
    BBB File Opened:
    9/9/2010

    Industry Tip

    BBB Tip: Traveling soon? Be careful when booking a hotel room

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hotel is dirty & disgusting with horrible customer service. As I checked and got in the room I noticed the bed sheets had huge stains on them, & 1 towel was folded up on the side of tub with hair on it & new packets of soap on top. I called the front dest requesting to get new sheets, and was told that the sheets werent dirty, and that Ill have to wait until 10am to get new sheets when housekeeping gets back. Right now Im currently spending the night in my car because it is a much cleaner option to rest my head. Its ridiculous that a place like this is in business. It literally looks as if as someone checks out of a room all they do is make up the bed, fold towels & add new bars of soap. Ive attached some photos but I wish I could uploads the vids I have to really tell the story.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Russell B

    1 star

    07/13/2022

    Dont book a stay here! This place needs to be shut down. Safety hazards galore and utter filth! This room was booked for us by a family member, the photos online made it look like a nice place to stay. The photos lie. False advertising is an understatement! Now, this was booked online, so the credit card was already in the system, however, when we got there, they wanted a deposit and our licenses. Really? Nothing could have prepared us for the shock of seeing our room, it was utterly disgusting! Now weve stayed in rooms in Africa, which were modest, but clean and we felt very comfortable there. Comfortable is NOT the word I would use to describe how this room made us feel. The ONLY good thing was that the sheets were clean. We went to the dollar store across the street and bought cleaning supplies, towels and pillow cases, knowing that we wouldnt get our money back. To the person who stays in room 104 next- youre welcome, the room is cleaner when we checked out than when we checked in. However, I hope anyone reading this decides to book a room somewhere else - trust me, staying here is not worth it. Dont forget to look at the photos I added to this review- they show the truth.

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