Business ProfileforMusicrentalcentral.com

I rented a musical instrument from this business by way of an online order placed Friday June 17, 2022. On June 18, I was charged $239.80 (3 month advance rental fee ($69.95 x 3) plus a $29.95 shipping) prior to shipment. On June 20, an additional, separate charge of $300 for a required deposit, noted on the order as refundable upon return of the instrument. The instrument delivered June 23 and was available for my use. Although the initial 3-month rental period should have concluded no sooner than 9/18 on the anniversary of the order, the business began charging my credit card recuring monthly amounts of $69.95 about 2-3 weeks in advance of 9/18, with the first recuring charge on 9/2. This continued, always charging a couple of weeks before reaching the start of the period I was being charged for. I shipped the instrument back via UPS to the business on January 4, 2023, and the shipment delivered to the business on 1/9/23, terminating my rental 9 days before the end of the period I had paid through. My complaints are: 1) the business continues with $69.95 charges, at this point 3 charges since the rental ended. The charge dates are 1/11/23, 2/4/23, and today 2/9/23. 2) The business has not returned my $300 deposit as stated in the agreement. 3) The business will not respond to any communications I have attempted by email and phone.