Business ProfileforMadeleine's Daughter Bridal Shop

I purchased a bridal gown from Madeleine's Daughter Bridal ("MD") on July 15, 2022 for my September 2023 wedding for $2,595 plus a $125 Service fee for a total of $2,720. My expert senior stylist took my measurements, provided a sizing chart and recommended a dress size to order. When the dress arrived and I went to the shop on January 23, 2023 to try on my dress it was too small and did not fit. MD brought in their seamstress who said the dress did not have any extra fabric in the seams and could not be altered to fit. MD said I must have gained weight and that's why the dress didn't fit. I am the same size as I was in July 2022 as i wear the same size clothes and photos show that i look the same size. I asked to order another size of my dress that would fit and MD said it was "not possible". MD's only offer was an old, sample dress with stains and a ripped zipper which they offered for an "even exchange" with $100 towards alterations. My wedding was now only 8 months away and I did not have a dress. While in the shop MD offered no other solutions. and I left the shop with no dress. MD subsequently continued to state the I owned the dress that did not fit but that they would provide a small discount for another possible dress. I requested a full refund for my dress since i had paid for a dress that didn't fit and couldn't be altered to fit. They advertise that they will "expertly choose a dress for you" and that MD is the place to go to "get it right the first time". The size of the dress they ordered was based on their expertise and within their sole control. They had me sign a receipt that said no refunds which i would understand if I simply changed my mind, however, I did not change my mind, MD did not provide a dress that fit, subject to reasonable alterations and that is what a bridal shop promises to do.