We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Car Dealers

Savingz on Wheelz LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/12/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I found an old Nisan with 160k miles for ***** on ******** marketplace for my girlfriend who is getting her first car. All of the documents I will submit have her name on them mot mine. I took a trip to meet the person who was selling. When we got there it turned out to be a used car dealership ran by someone other than the marketplace seller, but the seller worked there as a salesman. After I looked at the car and turned it on (there were issues with the electronics on the seat as it wouldn't move forward) but apart from that it ran decent enough for a cheap car. The guy selling it was very pushy and before I knew it he had me pay for the car. He added a 300 documentation fee which was not mentioned on the original listing so the total came out to be 3800. I asked for a refund and the guy started telling me there are fees for refunds and a bunch of other stuff. In the end he promised that it wasn't a scam and that they would run a vehicle inspection and if it failed they would do a refund. I have this in writting. I didn't like this idea but I figured if it passed the inspection it would be less worry. While leaving they mentioned that they didn't even have the title and that it was getting delivered after the weekend (this sale was on Saturday 2/8). Today Tuesday 2/11 he called and told me that the inspection passed and that the title would be in tomorrow. But when I asked for a picture of the inspection, he sent a paper which very clearly showed that the vehicle failed the saftey inspection and that the car wasn't even turned on for the onboard inspection. When I went into the dealership and asked for a refund he flat out told me they never said they would refund it, and that I should just replace the parts for it to pass the inspection and take it as is. I am currently trying to get the credit card company to refund the transaction as fraud but I don't know if this will stick

  • Initial Complaint

    Date:11/20/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a formal complaint against Savings on Wheelz (***********************************) regarding the 2016 ******* MKX I purchased on November 11, 2024, for $7,600. I used my credit card for the purchase, with the explicit understanding that the vehicle would pass inspection, as assured by the dealership.Although the vehicle was sold "as is," dealership representatives repeatedly assured me that it would pass inspection. They stated that the car only needed an oil change and new tires. When I inquired whether the vehicle could be inspected in ************* before purchase, I was told this was not possible. When I asked if I could return the vehicle if it didnt pass inspection, they reassured us that it would pass without issues.I picked up the car on November 16, 2024, the check engine light came on the very next day. After taking it to a mechanic, I was told the necessary repairs would cost approximately $5,000. Also, the car failed inspection due to emissions-related issues. These repairs, if necessary, would exceed the vehicles market value.I contacted the dealership owner immediately, but he refused to assist. After I provided the repair estimate, he dismissed it as overpriced and offered the contact information for his own mechanic, stating he would not cover any repair costs or honor the assurances made during the sale.I am concerned that this may involve misrepresentation and possibly tampering with the vehicles gauges, as the check engine light only appeared after the purchase. I later discovered numerous negative reviews about this dealership, with many customers citing similar issues and some pursuing legal action for misrepresentation and unfair business practices.I request that the dealership be held accountable for its express warranty regarding the vehicles condition and passing inspection, despite the "as is" sale. This situation appears to violate consumer protection laws and constitutes an unfair business practice.

  • Initial Complaint

    Date:11/30/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They won't refund me my money back.
    Savings on Wheels is a car dealership who will not refund me my money.I made a purchase for a car on July 18th 2003 a month later the owner told me the car was no good he will find me another one. He found me a car August 19th of 2023 a week later he sold the car. I put a down payment on this car and he still sold it. I've been asking him for my money back for 5 months now in his refusing to give me my money. I found this company on Facebook where I noticed he has multiple accounts in different names using different addresses. I'm calling him and texting him and asking them for my money back. He's telling me I have to get the money back from his employee, because I gave him the money and he doesn't have my money. Matt 603-3951491 The employee is telling me I have to go through the owner which is Ronald 781-3634344 to get the money back and he's refusing to refund me my money. I need help getting my money back. I'm a mom of five kids and I really need a car. It's getting cold out here. The money I gave them was the check from a car accident I was in with my kids and I use that to get me a new car and the car company is refusing to give me my money back. At this point I don't know what else to do and I'm tired of struggling to get around with my kids. I need help. I just want my money back. I have all my receipts and screenshots to prove that I have been robbed and scammed out of my money. I don't want a car from this untrustworthy dealership. I was scammed out of $ 3,000. I don;t understand why they are refusing to give me money back.

  • Initial Complaint

    Date:11/02/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello my name is **** ***** , I brought a car from a used dealership on 10/28/2023 . The dealer promised me it was a safe vehicle. Today 10/31 I took the car to VIP tires to get inspected and they told me the car isn’t fix able , they told me I could’ve died . I drove the car with my daughter which the thought is so traumatizing. I can’t believe a business would sell me a car like this . My life was put at risk .

    Business Response

    Date: 12/02/2023

    Good day,

    **** ***** was informed the car was not inspected, has rust and needed mechanical work. The car was sold to her as unsafe and she agreed to do the repair work hence the purchase. please see paper work attached.

    Regards,

    Ronald B******

    Customer Answer

    Date: 12/22/2023

    Yes he told me it was unsafe vehicle. He didn’t explain that it was in fixedable . He said unsafe and may need some work . When I brought the car to be fixed I was told it can not be fixed and I have to junk it. 

Savingz on Wheelz LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.