Business ProfileforNew England Reptile Distributors, Inc.

I purchased 4 $100 dollar Amazon milk frogs and was never told about their absence of live animal guarantee, and never had to sign any forms such makes this purchase fraudulent . I went back the next day to buy another Amazon milk frog and was notified at checkout that if anything happened to the frog they could not replace or refund. I never would have bought the first four frogs If I was informed about this. When we brought the frogs home we could not get them to eat despite having better living conditions than the pet store. Within 3 days 2 of the frogs passed away. We went to the shop to speak to the manager and left extremely disappointed and angry. The manager couldn’t even muster up enough energy to give us a decent attitude considering the fact she scammed for $200 dollars. She very rudely stated that there is nothing she can do, and anything that happens to the frogs after purchase is our fault. I asked the manager if she sold the frogs knowing they were not eating, and she completely avoided the question and ended the conversation. The only resolution she could give us was %15 percent off of one frog. When we picked out our new frog we noticed 4 dead frogs inside of the tank. By the time we got home from the pet store 2 more frogs where dead. I’m now out $485 dollars, soon to he $685.