We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

New Carpets

Ed's Flooring America
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Ed's Flooring America's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ed's Flooring America has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • D. B.

      Date: 05/30/2025

      Our vinyl flooring installation was a nightmare, installers were disrespectful cutting inside our home and leaving nails and staples sticking up , tools on our granite counters etc . Gaps appeared on our floor and now we have a nail protruding thru . Owner told me that the house settled and its not covered. We are left with gaps in our floor and nails protruding for us to live with

      Ed's Flooring America

      Date: 06/03/2025

      We regret that your installation and follow-up service didnt live up to your expectations. It's always our goal to deliver both excellent workmanship and respectful service in every customers home. When we installed your floor in ************************************************************** the morning of day two of the installation. Being an active multi-day construction project, we couldnt complete everything in one day. Extra layer of rip up and prep was also needed on the job and completed at no charge in lieu of the concern about the state of the installation left. In 2022 we went out to your home and serviced the gap issue. In March of this year when you called in about a nail protruding in a spot, we went out to your home to inspect. The flooring we installed was a floating luxury vinyl and no nails were used in the installation of the planks. The nail protruding in one board was coming from the subfloor of your home. We recognize your concerns about the state of your flooring and the warranty. While some problems may arise from causes outside our controllike structural movementwe make every effort to approach these matters with transparency and fairness.

      D. B.

      Date: 06/09/2025

      You never serviced the gap situation that you referred to and shouldnt Lie about these things and never addressed the staple issue either

    Ed's Flooring America is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.