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Find a Location

Kent's Towing/Recovery has 1 locations, listed below.

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    Business ProfileforKent's Towing/Recovery

    Towing Company

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    283 Elm Street, Milford, NH 03055-4716
    BBB File Opened:
    4/8/2002
    Years in Business:
    35
    Business Started:
    1/1/1989
    Alternate Business Name
    • Kent's Service Station Inc
    Business Management
    • Mr. Kent Sheldon, Owner
    Contact Information

    Principal

    • Mr. Kent Sheldon, Owner

    Customer Contact

    • Mr. Kent Sheldon, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/22/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Kent’s towing had my jeep and trailer. I do not know who called Kent’s towing since all three police departments have banned Kent’s towing. The first day he wanted $1,100 cash only. A week later his employee wanted $3,000 cash only. I paid $3,000 in cash and Kent got irrate and started yelling at me and said I would have to pay $5,000 more. I went there to get my keys to my house and other vehicles and he hooked his tow truck up to the vehicle I was in and started yelling at me. He is hostile and I have asked the police to escort me there to get my keys but they wouldn’t. I called my bank and told them that Kent’s towing took my jeep and wouldn’t return it. I still owe $28,000 and I paid $50,000 for it. The police gave me the statutes that govern the tow industry and it was a police officer that told me that I should not have been charged more than $600 for the initial tow.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Joe V

    5 stars

    01/05/2024

    I've always had a hard time finding an auto repair shop that I feel that I can trust. Too many of them are so focused on upselling me things that my car doesn't really need. The folks at Kent's erased all fears when they repaired my vehicle on time & under budget. They did everything I asked and it's now it's running as it should be. Kudo's to their whole team. They are a gem to have in the community I live in.

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