Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Quirk Chevrolet, Buick, GMC and Volkswagen has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforQuirk Chevrolet, Buick, GMC and Volkswagen

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/17/1983

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Quirk Chevrolet, Buick, GMC and Volkswagen offers the sales and service of new and used cars.

    Business Details

    This is a multi-location business.

    Find a Location

    Quirk Chevrolet, Buick, GMC and Volkswagen has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1250 S Willow St, Manchester, NH 03103-4040
      BBB File Opened:
      11/6/1955
      Years in Business:
      68
      Business Started:
      11/6/1955
      Business Started Locally:
      11/6/1955
      Date of New Ownership:
      11/6/2007
      Business Incorporated:
      9/20/2007
      Accredited Since:
      8/17/1983
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 57 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

      These agencies may include:

      New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

      23 Hazen Dr

      Concord NH 03305

      (603) 227-4120

      https://www.nh.gov/safety/divisions/dmv/

      BBB records show a license number of 3564 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

      These agencies may include:

      New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

      23 Hazen Dr

      Concord NH 03305

      (603) 227-4120

      https://www.nh.gov/safety/divisions/dmv/

      BBB records show a license number of 13764-RS for this business, issued by New Hampshire Banking Department

      These agencies may include:

      New Hampshire Banking Department

      53 Regional Dr STE 200

      Concord NH 03301

      (603) 271-8675

      https://www.nh.gov/banking/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Quirk Auto Dealers
      • DJQ Enterprises Inc.
      • Quirk Buick GMC
      • Quirk Volkswagen
      • Quirk Chevrolet NH
      • Quirk Chevrolet, Buick, Hummer
      • Quirk Kia
      Business Management
      • Mr. Daniel Quirk, President
      Contact Information

      Principal

      • Mr. Daniel Quirk, President

      Customer Contact

      • Mr. Daniel Quirk, President
      • Mr. Jeffrey Burditt, Controller
      • Mr. Greg Georgoulis, General Sales Manager
      • Mr. Lennie Luz, Customer Service Manager
      Additional Contact Information

      Fax Numbers

      • (603) 622-2413
        Primary Fax
      • (603) 627-4290
        Other Fax

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/08/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      12/30/23 at the Quirk Chevrolet (Q). A Sales Manager (SM) showed me a demo truck (I was aware). He came over with the price for the truck it was almost more than $2,000 than was listed online. He said well, there’s EMT deals etc. I said no sir, it is on my phone, same as the (6) RST's same trim with no miles that have all sold. The Stock#, VIN# and sticker of all features tying it to that truck in the ad, Chev cash. Q Cash.$500 red tag rebate from Chevy. He just stared at me. I said so that price you are asking for it is wrong. He said no, this is the price,this truck is like gold right now, I don’t know why that’s on there, it shouldn’t be. And made a show of "matching" the ad price.We agreed on a price for the '23 demo Chev truck, and my trade value. I filled out ppwk so that my credit could be run for financing. I went and sat down, the SM sat down across from me and stated GM sends out surveys. He then I can only describe it (in my opinion) to darken in mood and asked how my experience was so far and was I going to give him a perfect score. I Candidly and truthfully answered that I didn’t know (It was not on my mind at that moment) He clearly and tersely said. “Then I won’t sell you the truck.” And sat back in his chair. To sum up as I'm limited by characters, he said it was ok to touch on the pad where his signature went. I signed the GM delivery checklist but all I'm aware he did from it was offer me to drive the truck and make me aware of the survey (negligence). But I signed or else I wasn't allowed to buy the truck I hammered out a deal on. Quirks says because I signed an area of the contract that's incorrectly/poorly written that states signing this supercedes everything that came previous. The illegal oral contract he made me agree to just turns to fairy dust. False. Good faith fair dealing is to be expected, he didn't deliver that. I was under duress, Yet to receive a true copy of contract. Was e-mailed editable PDF contract after I called and asked.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rhonda L.

      1 star

      02/29/2024

      I bought a2023 equinox, has 3,400 mikes on it and ends up with a issue. Has been in service three times. The issue is getting worse by the day. They cannot fix it and will do nothing for me. Very disappointed and cannot believe the don't back up the customer. I will never purchase a GM product again. This car is junk!!!

      Quirk Chevrolet, Buick, GMC and Volkswagen Response

      03/06/2024

      First and foremost, we want to extend our sincerest apologies for the issues you've encountered with your 2023 Equinox and the dissatisfaction with the service you've received. We understand how disheartening it can be to face repeated challenges with a new vehicle, and we truly regret that your experience has not met the standards of quality and support we strive to uphold. At Quirk, we take pride in the vehicles we sell and the service we provide. While we work closely with our manufacturing partners to ensure every vehicle meets high standards of performance and reliability, it appears we have fallen short in your case. We also acknowledge the significant inconvenience caused by the need for multiple service visits without a resolution. Although the issues with your vehicle were determined by General Motors to be within tolerance levels, we recognize that this does not diminish the impact on your confidence in your vehicle and in us. We are committed to advocating on your behalf and exploring all possible avenues to address your concerns satisfactorily. To that end, we would appreciate the opportunity to discuss your situation further and explore how we might rectify this matter to your satisfaction. Whether this involves additional diagnostic work, liaising with General Motors for further support, or discussing other remedies, we are here to work with you. Please contact me directly at 603-263-4913, so I can prioritize your case. Your trust in us and your satisfaction with your vehicle are paramount, and we are eager to restore both. Again, we apologize for the frustration and inconvenience this situation has caused. We value you as a customer and hope to find a resolution that meets your needs and exceeds your expectations. Sincerely, Steven O****** General Manager Quirk Chevy NH

      Local BBB

      BBB Serving New Hampshire

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.