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Find a Location

Ray the Mover has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRay the Mover

    Moving Companies
    BBB accredited business

    Additional business information

    Additional Info:
    This company specializes in shipments along the east coast and to and from Florida. They offer primarily long distance moving services. The company also has complete storage facilities in addition to moving services and warehouses. Ray the Mover provides
    customers with an "estimated cost of services" form which states in part "THIS ESTIMATE COVERS ONLY THE ARTICLES AND SERVICES LISTED. IT IS NOT A GUARANTEE THAT THE ACTUAL CHARGES WILL NOT EXCEED THE AMOUNT OF THE ESTIMATE UNLESS A GUARANTEE QUOTE IS GIVEN IN WRITING BY A SALES REPRESENTATIVE. COMMON CARRIERS ARE REQUIRED BY LAW TO COLLECT TRANSPORTATION AND OTHER INCIDENTAL
    CHARGES COMPUTED ON THE BASIS OF RATES SHOWN IN THEIR LAWFULLY PUBLISHED TARIFFS, REGARDLESS OF PRIOR RATE QUOTATIONS OR ESTIMATES MADE BY THE CARRIER OR ITS AGENTS and EXACT CHARGES FOR LOADING, TRANSPORTING, AND UNLOADING ARE BASED UPON THE WEIGHT OF THE GOODS TRANSPORTED, AND SUCH CHARGES MAY NOT BE DETERMINED PRIOR TO THE TIME THE GOODS ARE LOADED ON THE VAN AND
    WEIGHED; CHARGES FOR ADDITIONAL SERVICES WILL BE ADDED TO THE TRANSPORTATION CHARGES. The company's "BILL OF LADING" form states in part, "Unless the shipper expressly releases the
    shipment to a value of .60 per pound per article, the carrier's maximum liability for loss and damage shall be either the lump sum value declared by the shipper or an amount equal to $1.25 for each pound of weight in the shipment, whichever is greater".

    Customers may request a visual inspection of any goods to be shipped as well as a written
    estimate of shipping costs based on that inspection. Movers who provide such an estimate are then required by law to deliver a customer's household goods for no more than 10% above the
    written estimate.
    See all additional business information

    At-a-glance

    Customer Reviews

    4.43/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/25/2001

    Years in Business: 85

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers moving services.

    Business Details

    Location of This Business
    1087 Elm St Ste 510, Manchester, NH 03101-1849
    BBB File Opened:
    8/14/1990
    Years in Business:
    85
    Business Started:
    1/1/1939
    Business Started Locally:
    1/1/1939
    Business Incorporated:
    6/11/1964
    Accredited Since:
    1/25/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ray the Mover of Manchester, Inc.
    • MII Moving and Storage LLC
    Related Businesses
    Business Management
    • Mr. Brad Stanley, Director of Administration
    • Mr. Paul Nelson, President
    Contact Information

    Principal

    • Mr. Paul Nelson, President

    Customer Contact

    • Mr. Brad Stanley, Director of Administration
    Additional Contact Information

    Fax Numbers

    • (603) 626-0699
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/17/2024

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    We hired Ray the Mover to pack and store our furnishings, then deliver to our newly built home. Fragile and valuable items were packed inadequately and handled unprofessionally. Expensive ceramics, art and crystal were shattered, broken and cracked. We owned two 5’ tall ceramic vases that were packed with a thin layer of paper around them. One was delivered upside down in a destroyed box. I can offer a dozed similar examples with photographs to support. The necessary paperwork was filed in early October. We notified Ray’s that we did not have adequate storage to keep the broken items, as some were large pieces of furniture, and asked them to send a claims adjuster as soon as possible. We eventually had to pay someone to take it all to the dump in order to get our cars in the garage. They have neglected to follow up. I’m shocked they’re still in business with this disregard for professional standards.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anna R

    5 stars

    06/17/2023

    Move went well thanks to Ray the Mover. Movers, Travis R********** & Robert C***** were very professional very hard-working staff. Efficient, packaged some of the items so that nothing would be damaged and marked boxes so when arrived we would know what was inside. Arrived on time and worked hard throughout the time that they were at our home. Couldn't ask for better service

    Local BBB

    BBB Serving New Hampshire

    BBB Reports On

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