Business ProfileforThe Life Is Good Company

On 12/5 I purchased online Women's Keep It Simple Pickleball Crusher-LITE Tee, short sleeve 105941-S, Order #: 418552683. This was a Christmas gift so I wanted to be sure I allowed plenty of time for shipping. On 12/12 a pkg arrived with a mens large Pickleball long-sleeve tee. I contacted Life is Good customer service and initiated a return. The rep told me to reorder the shirt and return the one sent incorrectly. The return and reorder for item 105941-S were initiated on 12/17. On 12/22 a pkg arrived with the wrong item again. I ordered Women's Keep It Simple Pickleball Crusher-LITE Tee, short sleeve 105941-S. Received was a womens tee with the item number 110143-S. I contacted customer service asking if they could get the right shirt sent to me by Christmas. He said no and that I’d need to return the incorrect item and reorder the item for a third time. Needless to say it won’t be here in time for Christmas. How can I trust this company ever to get my order correct. One time incorrect maybe, but twice on the same item is unacceptable. Where is the quality control and/or empathy to the customer?