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Find a Location

Auto Wholesalers of Hooksett has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAuto Wholesalers of Hooksett

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/28/1991

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    1319 Hooksett Rd, Hooksett, NH 03106-1845
    BBB File Opened:
    9/21/1990
    Years in Business:
    39
    Business Started:
    1/1/1985
    Business Incorporated:
    9/15/1988
    Accredited Since:
    2/28/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of A969 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of 1736 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk. The expiration date of this license is 9/30/2025.

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of 5101-SF for this business, issued by New Hampshire Banking Department

    These agencies may include:

    New Hampshire Banking Department

    53 Regional Dr STE 200

    Concord NH 03301

    (603) 271-8675

    https://www.nh.gov/banking/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Auto Wholesalers of Hooksett, Inc.
    Business Management
    • Mr. John Kelly, Owner
    • Ms. Katelin Kelly, General Manager
    Contact Information

    Principal

    • Mr. John Kelly, Owner

    Customer Contact

    • Mr. John Kelly, Owner
    • Ms. Karen Boisvert, Office Manager
    • Mr. Brian Heckbert, Service Manager
    • Ms. Katelin Kelly, General Manager
    • Mr. Matthew Forgue, Sales Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/23/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    The vehicle stalls out very often, takes 10-20 minutes to even start the car! Had way too big of tires on the vehicle that were very weather cracked! Can’t drive it far if really at all with out risking it dying in traffic or not even restarting. The muffler is held up by a wire! Check engine light is on! Just want a different vehicle of same value
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Matt H

    1 star

    06/19/2023

    Sell **** vehicles! Bought wrangler after 100 miles everything went wrong! Keep in mind $25,000! They said as is cause tires and mods! Money pit! Ben is 1000% percent dishonest! Told us amazing buy! Nothing wrong great condition! Engine light, abs, traction light. Went back next day. They said we dint take trades in and overlook them! As is! But yet our jeep overlander got taken in and looked at! You telling me you take in a trade without looking it over and go on word?? No you lie snakes! Then when I questioned Lil John K**** wish I was from southie! Said I tried to talk you out of it?? By how popping in, napoleon complex ?? and saying you sure you want a lifted wrangler for yours? I said yes maybe it's Ben's lies??? Maybe he thought crap salesman was honest I don't know? Now we have rear jack hammer sound on rear diff!? I'll also say Lil John tried to call me like a Lil dog and tell me he would only talk. ?? John ****! You ripped of a veteran! Shame on you! Taking jabs and I'll post this all over you guys are shady and I wouldn't trust you as far as I can toss you. Don't forget 1998!

    Auto Wholesalers of Hooksett Response

    06/23/2023

    Any vehicle that we take in trade that we are selling AS IS, we do not bring in to our shop to look at. Vehicles that have clearly been modified i.e. lifts, over sized tires and light bars are automatically sold on an AS IS basis as State of NH inspection rules do not allow us to place an inspection sticker on the vehicle due to the modifications, this also means that we are unable to place a dealer plate on the vehicle for consumer test drives, this particular vehicle was never looked at by a service technician at Auto Wholesalers. The Wrangler purchase by this customer was purchase 100% AS IS, we made sure the consumer was aware of what AS IS meant and that the vehicle was being sold AS IS with no warranty. The consumer stated they knew what AS IS meant and they have had several Jeeps with aftermarket parts and they knew what they were purchasing. This particular Wrangler was only in our possession for a few days and in that time we did not notice any red flags with the vehicle. It is unfortunate the customers are having issues with their vehicle, as that is never what we want to hear. On each AS IS vehicle description we write that we suggest the customer bring a mechanic with them to check out the vehicle prior to purchase. The customers signed approximately a half dozen documents that stated the vehicle was being sold on an AS IS basis.

    Local BBB

    BBB Serving New Hampshire

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