Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Towing Company

Dana's Towing & Repairs of Hampton

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromWayne Sr, L

    Date: 07/15/2025

    1 star
    Danas Towing and repair Hampton, *************, I was quoted over the phone a price of $125 per hour to tow my vehicle to their shop which was four minutes away/4 miles which had taken them over a week to tow the vehicle from a store, now after speaking with them which it took two weeks for them to call me that is when they told me it would cost $250 for the tow in $550 to put a starter in which is approximately 1/2 hour, Im sure they realize the difficulty in having an additional cost to have it towed somewhere else that would be a reasonable cost for repair, I was told many lies
  • Review fromWayne Sr, L

    Date: 07/15/2025

    1 star
    I had spoken with someone at the counter on the phone, he had told me it was $125 per hour to tow my vehicle to their shop which is four minutes away. It was parked at a store. I told him it was acceptable that he can tow it. but they hadnt told it for seven days and when they did, they did not get in touch with me for two weeks. That is when I called them, when I did call them they told me the bill for Towing was $250 for the four minute tow and the starter was the problem and that was $650 a total of $800, which was way over the estimate that was acceptable over the phone which was roughly $550-$600, I would have told somewhere else to have the starter replaced, but that would add to the $250, I think that is where they think they got me, I am refusing to pay the outrageous amount
  • Review fromVincent K

    Date: 02/10/2025

    1 star
    The employees that work for this company do not respect the public. I was threatened by one of his tow truck Drivers before he drove off with my car today before the police showed up, I told *** the (Owner) about this, but sided with his employee instead, *** has no respect for people only cares about the money. The matter couldve been taken care of. I would not recommend this company to anybody for their towing and vehicle Repair needs.
  • Review fromJennifer B

    Date: 01/24/2024

    1 star
    I don’t know how this business possibly has a 4+ rating. The owner, Dana, is one of the rudest people I have ever met. He lied repeatedly about the itemized costs in the bill, lied to my insurance company regarding every small nuance so that the vehicle would need to remain there increasing the daily rate.
    My car was towed there on a Tuesday and it wasn’t until the next Wednesday that the actually released the car. They did so bc they were able to make money from towing it to the autobody shop.
    Steer clear from this place. They have no qualms lying and committing fraud. Definitely no one I would want to do business with in the future.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.