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Business Profile

Heating and Air Conditioning

Key Heating & Air Conditioning, Inc.

Reviews

Customer Review Ratings

4.91/5 stars

Average of 44 Customer Reviews

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Review Details

  • Review fromLinda W

    Date: 05/31/2023

    5 stars
    I was very impressed with Michael D********** He was knowledgeable, professional and resolved an issue i've had with my AC for two years. He explained all the steps he was taking and made sure all my questions and concerns were resolved. I would absolutely recommend Key and especially Michael.

    Key Heating & Air Conditioning, Inc.

    Date: 06/16/2023

    *****, thank you so much for taking the time to let us know about your experience! We are thrilled to have provided you a 5 star experience. We are so happy that you are happy with Key! Have a wonderful (cool) summer.
  • Review fromDeirdre D

    Date: 05/30/2023

    5 stars

    UPDATE: 07/20/2023


    Quick response to our lack of A/C, Matt K. has been here before- very knowledgeable, polite and gets the job done!


    05/30/2023


    Michael was on time for our annual A/C service- he was friendly, thorough and explained things very clearly. We also had our furnace done last Fall.
    I highly recommend Key Heating & Cooling!

    Key Heating & Air Conditioning, Inc.

    Date: 06/16/2023

    Thank you *******! We appreciate your feedback and loyalty to Key for your heating & cooling needs. It's important we continue to provide you 5 Star Experiences.
  • Review fromRichard H

    Date: 05/28/2023

    5 stars
    She did a very thorough job which required a lot of time and effort.

    Key Heating & Air Conditioning, Inc.

    Date: 06/16/2023

    *******, thank you so much! We are very fortunate to have Jessie on our service team and that she provided you a 5 Star Experience. Thank you for taking the time to leave us a review.
  • Review fromGuy K

    Date: 05/25/2023

    5 stars
    Jessie from Key Heating was very professional and did a good job cleaning our indoor unit. She was on time and worked hard and did a good job.

    Key Heating & Air Conditioning, Inc.

    Date: 06/16/2023

    Thank you *** for being a loyal Key customer. We are thrilled to continue to service your heating & cooling needs while providing you a 5 star experience!
  • Review fromBob N

    Date: 05/16/2023

    5 stars
    Knowledgeable, polite and got the job done quickly and answered all questions.

    Key Heating & Air Conditioning, Inc.

    Date: 06/16/2023

    Thank you *** for the feedback! We appreciate you taking the time and we are thrilled to have provided you a 5 Star Experience.
  • Review fromJohn B.

    Date: 05/09/2023

    5 stars
    Mike did a great job, explaining my system and the work he was doing to max its efficency.
    Very professional in his work

    Key Heating & Air Conditioning, Inc.

    Date: 05/10/2023

    Thank you very much for the feedback! We are thrilled that Mike provide you a 5 Star Experience!
  • Review fromDennis K

    Date: 04/19/2023

    5 stars
    Mike D. explained the geothermal system along with the care and maintenance by the home owner (me) so I could understand what it takes to keep the geothermal heating/cooling system up and running. Incredibly knowledgeable but more importantly, he was able to transfer some his knowledge to me. Thanks Mike!

    Key Heating & Air Conditioning, Inc.

    Date: 04/24/2023

    Thank you ****** for the awesome feedback on your experience with Mike and the Key team!
  • Review fromMichael F

    Date: 03/17/2023

    5 stars
    Great service by Aidan and his partner today. Thank you

    Key Heating & Air Conditioning, Inc.

    Date: 04/24/2023

    Thank you ******* for the feedback provided! We are so happy that we provided you a 5 Star Experience!
  • Review fromCorey F

    Date: 02/20/2023

    5 stars
    Micheal was fantastic…great communicator, very knowledgeable, polite, and very professional.

    Key Heating & Air Conditioning, Inc.

    Date: 02/22/2023

    Thank you *****! We appreciate your loyalty to Key and are thrilled we gave you a 5 Star Experience!
  • Review fromPaul M

    Date: 01/27/2023

    5 stars
    Fantastic experience!! Can't say enough good about Michael and the Key HVAC experience.

    Key Heating & Air Conditioning, Inc.

    Date: 01/30/2023

    Thank you ****! We appreciate your continued loyalty to Key for all your HVAC needs!

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