Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Select a Language

Share
Business Profile

Basement Finishing

603 Basement Solutions LLC

Reviews

Customer Review Ratings

4.92/5 stars

Average of 63 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromJoseph G

    Date: 08/22/2026

    1 star
    603 Basement Solutions was lightning-fast when it came to taking our deposit pushing a discount if we paid immediately but everything after that was an absolute mess. We waited over three months with constant delays, zero communication, and excuse after excuse about when the job would actually start.When the crew finally showed up with no confirmed ETA, the work was rushed, careless, and flat-out unsafe. They replaced the sill without addressing the foundation issues underneath, never mentioned the problem, and left the sill visibly unsupported. Theres daylight under it, the wall is still sagging, and the skirt board is nothing more than a cover-up for a serious structural failure.After this so-called completion, the salesperson came out, took one look, and admitted the job wasnt done correctly. He promised a crew would return the next week to lift the sill so we could repair the foundation. No one ever showed. Not once.Despite leaving us with unfinished, incorrect, and structurally dangerous work, the company immediately sent the final bill as if the job had been done properly.Weve emailed the company, emailed the CEO, and even sent a certified letter. Its been more than a week with zero response. No accountability. No follow-up. Nothing.Quick to take our money, careless with the work, and completely silent when confronted with structural safety concerns. Our experience has been the exact opposite of what their reviews claim, and homeowners should be aware of what they may be walking into.
  • Review fromTom P

    Date: 06/15/2026

    5 stars
    Referred through word of mouth and thankful we had them install our HVAC unit. Efficient, knowledgeable and competitive pricing, we would recommend them to family and friends
  • Review fromAustin S

    Date: 03/31/2026

    5 stars
    The team at 603 basement Solutions is amazing! Very professional, nice and go above and beyond imo. Its very nice to have a business that actually does what they say and very well! The attention to detail was outstanding and the install of my radon system looks amazing, 10/10 would recommend to anyone!
  • Review fromAdam S

    Date: 03/02/2026

    5 stars
    I called 603 Basement Solutions to repair my radon mitigation system. The response was quick and REMOVEDwas able to quickly repair my existing system. I had a great experience with the company and would highly recommend.
  • Review fromSherri R

    Date: 02/24/2026

    5 stars
    This company did our radon mitigation system and they were professional, reasonable pricing and I would highly recommend them for any services for your basement.
  • Review fromThomas E

    Date: 02/09/2026

    5 stars
    Very knowledgeable, professional and courteous. Communication throughout the process was excellent and the work was performed exactly as was promised. I would highly recommend 603 Basements Solutions.
  • Review fromAimee W

    Date: 02/09/2026

    5 stars
    The initial inspection was extremely thorough. REMOVEDtook the time to inspect not only our basement, but the entire house. He was very knowledgeable and provided helpful feedback on additional items we should keep an eye on.The Phase 1 support installation went smoothly. The lead installer was also highly knowledgeable and took the time to answer all of our questions, including those beyond the scope of the installation and related to Phase 2.Overall, we are very pleased with 603 Basement Solutions and plan to use them again for Phase 2 in the future.
  • Review fromLeandro A

    Date: 02/09/2026

    5 stars
    Very professional great work and everything worked out the way it should have. I will be working with them again on multiple projects in the future.
  • Review fromNicole M

    Date: 02/09/2026

    5 stars
    Ive been meaning to write this review because I cannot speak highly enough of this 603 basement solutions. Had an unfortunate situation with a house we just bought. Had multiple companies out. We chose 603 basement solutions. REMOVEDcame out. He was very personable, honest, and didnt try to use scare tactics to upsell anything. He didnt try to pressure me. Gave me all the facts and explained everything so I could understand. Took me some time to decide. Was quick to respond back to me and get us scheduled in when we were ready. The team arrived promptly and finished the job in the time frame they said would. They went over everything to make sure I was satisfied. They all seemed very genuine. Im very happy with the services
  • Review fromSeamus W

    Date: 01/19/2026

    5 stars
    Very professional, quick clean work, I couldnt be happier with the results. Im happy to have a local company to work with.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.